Customer service

Summary: Complete Internship with ATA, computerized reservations ticketing check-in gate procedures, customer service, baggage service, prepare and issue tickets to customers, proper handling of baggage.

Job Objective: CUSTOMER SERVICE, 15 years experience

Experience:

Job Title: Warehouse Associate

Employer: Volt Services, Sacramento, Ca

Dates: 1/08 to 5/08

Duties: Responsible for coordinating all warehouse activities on a daily basis including the receiving, warehousing and shipping of product in a manner consistent with company service and cost objectives. • Processes Return Material Authorizations, inventory transactions, inventory status accountability and product disposition by inputting the receipt of the product into the system, inspecting the product to ensure it is the correct product.

Job Title: Cargo Office Agent

Employer: . Swissport Corporation, San Francisco, Ca

Dates: 3/06 to 6/07

Duties: Perform all phases of import and export documentation, Answer all incoming customer phone inquiries. Process other related documents and submit reports. And check-in customers.

Job Title: Customer Service Agent

Employer: ATA Airlines, San Francisco, Ca

Dates: 4/97 to 7/05

Duties: Acting lead, setting up flight, computerized reservations, ticking prepare and issue tickets to customers, check-in customer service, handled money, answer phones, gate procedures,open gate, meet in bound flights, board departure flights.

Job Title: Sales Associate

Employer: Macy's, Palo Alto, Ca

Dates: 11/93 to 4/97

Duties: Approach customers and suggestion selling provide customer service, take payment or credit accounts, solicit express credit accounts, answer phones, meet customers needs, fill in merchandise, open and close computerized cash registers.

Job Title: Customer Service

Employer: Beehive Pizza, Salt Lake City, Ut

Dates: 4/90 to 3/93

Duties: Answered phones at the center, took food orders by using computerized keyboard, handled customer's complaints, and handled telephone systen up to 12 lines.

Skills: CUSTOMER SERVICE, SALES ASSOCIATE, COMPUTER KNOWLEDGE, CHURCH VOLUNTEER

Education: Regional occupation program San Mateo County Office of Education

Willing to relocate: Yes

References: Available on reque

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