Experienced Marketing Major

JAMES P. GIROLAMO JR.

*** * ******, ***** ******, MA 02127 Email: *****.********@*****.*** Cell: 774-***-****

EXPERIENCE

Professional Licensure: Series 6, Series 63 license

John Hancock Insurance Boston, MA

Broker Services Representative July 2007-Present

-Act as a liaison between in-house wholesaler and broker/client, providing optimal customer and cross-product support: variable, fixed deferred, and fixed immediate - annuities

-Maintain and hone strong relationships with brokers by handling issues quickly and effectively, always striving to exceed client expectations

-Responsible for fielding up to 100 inbound calls per day and responding to broker queries in a timely manner

-Meet and exceed daily, monthly, and annual department goals

Datalink Communications (Sprint/Nextel Preferred Partner) Woburn, MA

Account Executive August 2006-June 2007

-Prospected and developed new accounts in a business to business environment

-Successfully worked with existing customer base in securing upgraded contract renewals, identifying and selling new products, applications and services for Sprint/Nextel

-Answered incoming customer phone calls regarding sales and service inquiries

-Exceeded assigned revenue quota

Fairfield University Athletics Department Fairfield, CT

Intern, The Telios Group 2006

-Organized themed events to increase attendance for basketball games during the season by establishing relationships with various civic contacts

-Created a log of information and contacts for future interns to be able to continue to develop strong community relationships

EDUCATION

Fairfield University, Dolan School of Business Fairfield, CT

B.S. in Marketing May 2006

GPA: 3.17 (major)

-Fairfield University Baseball Team 4 year Scholar-Athlete (scholarship) 2002-2006

-Marketing Club Member 2006

-Fairfield University Soccer Team 2003

ACTIVITIES, AFFILIATIONS, AND SKILLS

Activities: Active volunteer for John Hancock community events, Boston Marathon participant 2007-

Skills: Proficient in Microsoft Office Suite, CRM; experienced with television, cameras, editing film, and audio

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