BRANDON KOVICH
Wyoming,
MI,
49509,
United States
*********@*****.***
PROFESSIONAL EXPERIENCE
McDonalds,
Grand Rapids,
MI,
United States
Swing Manager,
April 2009
- January 2012
• Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
• Perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory.
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
• Count money and make bank deposits.
• Receive and process customer payments.
• Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
• Notify kitchen personnel of shortages or special orders.
• Serve prepared foods, such as muffins, biscotti and bagels.
• Prepare or serve menu items, such as sandwiches and salads.
• Clean or sanitize work areas, utensils or equipment.
• Describe menu items to customers or suggest products that might appeal to them.
• Stock customer service stations with paper products or beverage preparation items.
• Cook or re-heat food items such as french fries.
• Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
• Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees and teas.
• Prepare simple foods and beverages such as sandwiches, salads, and coffee.
• Collect and return dirty dishes to the kitchen for washing.
• Clean service or seating areas.
• Take out garbage.
• Order, receive, or stock supplies or retail products.
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Michigan Natural Storage,
Grand Rapids ,
MI,
United States
Hi-Lo Operator,
April 2006
- September 2008
• Operate or tend automatic stacking, loading, packaging, or cutting machines.
• Move levers and controls that operate lifting devices, such as forklifts, lift beams and swivel-hooks, hoists, and elevating platforms, to load, unload, transport, and stack material.
• Read work orders or receive oral instructions to determine work assignments and material and equipment needs.
• Attach identifying tags to containers, or mark them with identifying information.
• Manually or mechanically load and unload materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.
• Move freight, stock, and other materials to and from storage and production areas, loading docks, delivery vehicles, ships, and containers, by hand or using trucks, tractors, and other equipment.
Menards Inc.,
Wyoming,
MI,
United States
Assistant Department Manager,
April 2002
- April 2005
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Ticket, arrange and display merchandise to promote sales.
• Clean shelves, counters, and tables.
• Estimate quantity and cost of merchandise required, such as paint or floor covering.
• Greet customers and ascertain what each customer wants or needs.
• Prepare sales slips or sales contracts.
• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
• Perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory.
• Manage staff, preparing work schedules and assigning specific duties.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Demonstrate use or operation of merchandise.
• Place special orders or call other stores to find desired items.
EDUCATION
Lee High,
Wyoming,
MI,
United States
Grand Rapids Community College,
Grand Rapids,
MI,
United States
ADDITIONAL SKILLS
• I know how to drive a hi/lo and use the attachments such as the clamp and slip-sheet