customer service, cash handling, management
Resume:
VANESSA CANTERA
Houston, TX *7076
***************@*****.***
OBJECTIVE : to obtain a secure job position with a strong, forward looking company.
EXPERIENCE
Feb '12 Customer Service Cashier
to Academy Sports + Outdoors
Present 10375 North Freeway , Houston, TX 77037
• Operate a cash register.
• Answer customer calls and directs calls.
• Handles returns and exchanges.
• Assists customers.
Aug '09 Assistant Manager
to Arne's Warehouse (Party & Pet Supply Store)
Jan ’12 2830 Hicks, Houston, TX 77007
• Open and close the store; opening doors and gates and making sure all doors and gates are secured at closing,
• Manage employees; cashiers and floor employees, giving specific duties for the day.
• Handles cash dealt in registers; putting in and taking out at the end of the day, making sure all money is counted at closing.
• Customer service; assisting customers with finding items in the store or through our stores inventory; also deals with their questions, problems, complaints, compliments, returns, exchanges or any other issue that may be needed throughout the store.
• Takes customers calls, calls customers when rental items are late.
• Maintain inventory, keeping shelves fully stocked and prices correct.
• Visual merchandising; creating product displays.
• Handles special ordering and the rental of specific items.
Oct '07 Seasonal Cashier
to Macy’s
Jan '08 100 Northwest Mall, Houston, TX 77092
• Operate a cash register; handled all cash, credit, check transactions.
• Complete exchanges and returns.
• Keep items neatly stocked and faced properly.
• Assist customers.
April '05 File Clerk (Temp)
to Texas Dept of Human Services
Nov '05 2110 Telephone Road, Houston, TX 77023
• Organizing and storing files.
• Mail sorting.
• Answer phones using a switchboard.
EDUCATION
Graduated 2001
Jefferson Davis High School
1101 Quitman
Houston, TX 77009
SKILLS & ABILITIES
• Self Motivated
• Proficient in MS Office, Internet, and basic computer applications
• Typing speed: 60 wpm
• Excellent customer service skills
• Hardworking & Reliable
REFERENCES
Available on request.
Contact this candidate