Reception/Office Admin
Resume:
Maura C. Lepley
**** *'Connor Dr. #****, Round Rock, Texas 78681 512-***-****, *.*.*.******@*****.***
Summary
Knowledge of Microsoft Word-Excel-Publisher-Outlook-Open Office-Internet-Power Point.
Typing (~35wpm). Phone and person to person customer service skills. Ability to use multi-line phone system. Strong organizational skills and attention to detail. Multi-task efficiency.
Thrive when learning new tasks-adapt quickly. Professional.
Work History
Chiropractic Assistant
The Karam Center for Chiropractic and Wellness, July 2009-December 2009, Austin TX. 78730
Open and close office-maintain office appearance
Organize staff area and patient waiting areas.
Answer Phones with professionalism and competency./Patient apt. reminders/Follow up/Customer Service Calls for Chiropractic/ Massage.
Schedule appointments for re-curring and new patients(Chiropractic and Massage)
Patient intake and discharge/Organization of patient files/X-Ray filing/X-Ray development
Insurance verification/Benefit qualifications
Over counter collections and ledger management/Auto debit set up and maintenance
Patient scheduling management on specialized computer software.
Data Entry/Faxing/Mailing/Filing/Charting
Use of Microsoft Word/Publisher/ChiroTouch
Time management/Multi-tasking
Assist office owner and Chiropractor to better serve patients.
Assistant Childcare provider
Kids Are Fun Home Childcare, Sept. 2008-July 2009, Round Rock TX. 78681
Provide a safe, caring environment for at least 8 children 3 and under
Planning and teaching toddler and pre-k curriculum/behavior training
Organization and cleaning of classroom/Toy rotation
Meal preparation/Clean up
Parent/Student management/relations
School Bus Driver
Falcon School District 49, December 2007 – February 2008, Colorado Springs, CO 80908
CDL License with P2S endorsement
Pre and Post Trip Inspections-requiring a thorough knowledge of bus
Safe transport of up to 65 children – Elementary to High school
Communicating with Students parents and school faculty
Detailed reports submitted weekly
Photographer
Sears Portrait Studio, Seasonal Part Time – 1999-2001
Camera Operation
Energetic and positive attitude in order to create quality portraits for the customer
Sales and presentation of portraits and portrait options.
Run cash register and ordering computer
Licensed Massage Therapist
Therapeutic Massage by Maura, Oct. 1997-2000, New Horizon Chiropractic, CS, CO.
Ability to provide Swedish, Therapeutic, Sports, Neuromuscular Therapy
Treatment for whip lash and muscular pain, other physical ailments
Coordinating care with chiropractor and physical therapist(when applicable)
Health Record keeping and documentation, book-keeping, billing
Patient scheduling/education
Kill Out Clerk/Receptionist
Stewart Title Company, 1997, Colorado Springs, CO
Answer phones and direct call flow, support Title Closers
Process closing documents/Data entry/Letter typing
Correspond with multiple offices to coordinate schedules
Logging and ordering of office supplies/file management/filing/faxing/mailing/copying
Customer Service
Receptionist/Setup Clerk
MNC Mortgage Company 1996, Colorado Springs, CO
Answer phones and direct call flow, Customer care, scheduling, order/log office supplies
Set up loan account for processing, Data Entry
Volunteer History
Classroom Volunteer
Rocky Mountain Classical Academy 2006/2008 school year Colorado Springs, CO
Stetson Hills Elementary 2004/2006, Colorado Springs CO.
Calvary Chapel 1999-2004, Colorado Springs CO.
Assist teacher with projects, grade papers, organize files
Provide students with supplies and instruction when needed
One on one help with reading
Assist teacher or librarian during library time.
Massage Therapy Volunteer 1100 hours, 1996/1997
Complete 1100 hours of massage while in school
400 hours of the 1100 hours in clinic
Education
Pueblo County High School – 1990-1994, Diploma
Colorado Springs Academy of Therapeutic Massage – 1996-1998, Licensed Massage Therapist
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