Food technologist with sales & customer care experience
Resume:
Ritu Chaudhary,
Etobicoke, ON, M9W 7B2,
*********@*****.***
OBJECTIVE: Experienced and skilled Sales and Customer care executive with great communication, organizational and management skills seeking for the challenging position in a reputable organization.
SKILLS:
• Exceptionally good communication skills both verbally and written with the great organizational and management skills.
• Experience of more than 2 years in the field of Customer care, marketing/sales and coordination in health and food industry.
• Excellent knowledge of marketing strategies and current market.
• Very energetic, organized and have well public relationship knowledge.
• Great ability to deal with the clients queries, problems or complaints.
• Team player qualities.
• Scored 7.5 in IELTS(International English language testing system)
WORK EXPERIENCE:
SGS Pvt. Ltd. :( worked as sales and customer care Executive for 2 years).
RESPONSIBLITIES:
• Responsible for inbound and outbound calls.
• Responsible for the achievement of the sales target set by the company and handled Customer care and company coordination.
• Built and maintained the relationships with the customers and suppliers.
• Responsible for assisting the marketing manager in selling products, and coordinating the promotional events or campaigns. Always worked as a team player.
• Assisted in preparing market surveys reports on competitors’ strategies etc.
• Design attractive presentations for the promotional campaign of the product.
• Responsible for arranging meetings of clients with company representatives and solving client/customer related issues. Answered the queries by Customers with complete customer satisfaction.
• Conducted Trainings for Quality Management Systems like HACCP, BRC, SQF & GMP.
EDUCATION:
M.Sc. in Food Science & Microbiology
REFERENCE:
Mr. Sanjeev Sikri
Technical Consultant (Hewlett-Packard)
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