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Manager Customer Service

Location:
Savannah, GA, 31410
Salary:
50.00 an hour
Posted:
September 01, 2012

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Resume:

James Perkins

*** ******** **

Savannah, Georgia 31410

Phone: 912-***-**** Cell: 912-***-****

*********@*****.***

Summary

Results-oriented Division Manager specializing in Outage work and day to day call out work. I have been a

Certified Welding Inspector for 24 years specializing in AMSE Repair work both in the power and pulp and

paper industry. I have held ASNT Level III in Magnetic Particle, Liquid Penetrant and Radiography. I have

also performed third party inspections for the past 15 years, specializing in boiler rebuilds, super concentrator

new and rebuilds along with high pressure piping Process Piping and pipeline and power and oil and gas

industry. I started in this business working for Law Engineering for 16 years and then spent the last 12 years

with Acuren/ Longview Inspection as a Division Manager. The office I was in charge of did 5 to 6 Million

per year with a 25% profit margin estimated.

Skills

Computer literate

AWS Certified Welding Inspector

Consistent work history

15 Years Project Management with several projects for 1.5 to 3 Million

Customer relationship building

Customer service experience

Strong Third Party Inspection Skills

Direct labor crew training

Equipment problem resolution

Project management skills

Strong interpersonal skills

Strong mechanical skills

Strong team player

Strong work ethic

Proficient in writing and qualifying welding procedures from P-10 Material down to P1 Material. Also

proficient in writing inspection and test plans on tanks inspection to high pressure piping and boilers and

process piping. Experience with all Asme and Ansi vessel and piping codes along with API-650, API-653, API-510.

Accomplishments

Ran a project @ International Paper 15 Recovery Boiler where 1300 tubes where cut out then were subject to

Ultrasonic Shear Wave and Digital Radiography

Performed many third party inspections and audits which resulted in saving customers large amount of

money and field delays.

Have performed Quality assurance on many boiler rebuilds as long with pressure vessels piping systems and

storage tanks. Also performed scope of work review for customers for shutdowns and special projects.

Experience

Division Manager 03/2001 - 06/2012

Acuren Inspection Savannah, Georgia

Operations Manager 03/1984 – 03/2001

Law Engineering Savannah Georgia

Was in charge of profit center ran day to day operations and outages in power and pulp and paper oil and gas

and chemical sectors. Customer relations was a big part of my job is essential that customers are taken care

of. Also performed all bidding and collections from start to finish on projects. Also performed third party

inspection on boiler and vessel rebuilds in shop and field, and participated in many project reviews to ensure

all work could be done on time and on schedule.

Education and Training

AAS: Spartan School of Aeronautics Non- Destructive Testing 1983

* Tulsa, Oklahoma USA



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