Customer Service Marketing

Elisa Castro

**** ********* **, *** ***

Dallas, Tx 75287

Phone 214-***-**** Email: ***********@*******.***

OBJECTIVE: To use my experience and creativity to increase revenue, resident retention, and occupancy in a dynamic community.

EXPERIENCE:

Leasing Consultant:

• Gables Residential: Timberglen Apartment: 9/8

• Gables Residential: Eagle Crest Apartments: 10/23/11

• Fath Management: The Biltmore: 8/7-9/8

• Equity Residential: 1/6-5/8

Award:

Circle of Excellence Award: Gables Residential 2/11

SKILLS:

• Innovative marketing techniques

• Strong usage of phone techniques

• Providing exceptional customer service

EDUCATION:

University of North Texas – Denton Texas Graduated 08/02

• Bachelor of Arts in Theatre with a minor in Psychology GPA: 3.2

EMPLOYMENT TRAINING: 02/99 – 11/01

Action Selling Certified, Fair Housing, and Sexual Harassment

COMPUTER SOFTWARE & PROGRAMS:

MRI, Yardi, Insite, Microsoft Word, Microsoft Excel, Internet Marketing

LANGUAGES: Fluently Speak English & Bilingual

REFERENCES: Available upon request.

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