Project Manager Customer Service
Resume:
Adam Suzan
** ********* *****, *******, ** *****
****.*****@*****.***
Education: Brown University Graduated: May, 2008; Concentration: B.A. in Sociology; GPA – 3.5
Summary: Skilled at learning new concepts, working well under pressure, communicating ideas clearly & effectively
Strong database and research background combined with excellent communication and writing skills
Demonstrated achiever in managing day to day business practices
Work & Volunteer Experience:
The A Team (Accounting and Staffing Firm) Project Manager 2011
Maintained and monitored company’s Twitter and Facebook accounts
Managed search for contract recruiter via LinkedIn
Posted open positions on company website.
Researched Internet for new start-up companies in the Metropolitan area
Assisted with billing using Quickbooks
Maintained an accurate and comprehensive database of clients
Collaborated with the Accounting department to print invoices, generate checks and oversee mailing
U.S. Census Bureau Field Operations Clerk 2010
Prepared enumeration materials by checking address registers for duplicate or missing addresses
Contacted individuals by phone to conduct census review
Organized crew leader assignment control records
Oversaw keying data and checking training materials
Performed assigned tasks in the operations control system
Kaplan Inc. Math and Science Tutor 2008-Present
Tutored students ages 12-17 in preparation for the Math SAT & Math/Science ACT
Responsible for improving student scores up to 100 points
Developed innovative approaches in teaching techniques to engage students
Earned high marks for the quality of teaching, lesson plans and instructional materials used in teaching
Grant & Company Project Manager 2006-2007
Responsible for generating and maintaining databases and other records using Excel and Access
Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service
Family and Children’s Association Office Volunteer 2011
Responsible for maintaining confidential patient records
Kathleen Rice for Attorney General 2010 Volunteer 2010
Graham Long for Congress 2008 Volunteer 2008
Researched various congressional bills on Internet for opposition research
Supported managers in all ad hoc projects
Brown Jug: Campus Humor Magazine at Brown University
Editor-in-Chief: September, 2006-May, 2008
Wrote, edited, and distributed a 28 page humor magazine on a bi-annual basis with a staff of ten
Assistant Editor: January, 2006-May, 2006
Staff Writer: September, 2005-May, 2008
Brown Stand-Up Comics
President: September, 2006 – May, 2008
University Stand-Up Comic group with 15 members
Promoted and organized comedy shows including headliners from Boston with attendance of 150-200 people; Wrote and Performed Stand-Up Comedy
References Available Upon Request
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