Customer Service Representative

Christina King

***** ******** *****

North Little Rock, AR 72076

Phone: 870-***-****

E-mail: *****************@*****.***

Objective

To pursue a challenging career in Business utilizing exceptional interpersonal and administrative skills and experience.

Summary of Qualifications

• Over 4 years administrative experience.

• Computer literate with expertise in Microsoft office.

• Type 45 wpm and work well with minimal directions.

• Goal oriented with excellent interpersonal and communication skills.

Work History

University of Arkansas Medical Sciences Little Rock, AR July 07/2010-present

Point of Service Coordinator II Check patients in to see the doctor, verify the patients information, and insurance, collect copayments and co insurances, take payments, make appointments, answer phones, train new employees. Make appointments for patients for test and appointments to see the doctors.

Tyson Foods, North Little Rock, AR 12/2007-11/2008

Meat Spreader: Examine products or work to verify conformance to specifications. Load or unload material or work piece into machinery. Load, unload, or stack containers, materials, or products. Maintain production or work records. Measure, weigh, or count products or materials

One Step Ahead Day Care, Sherwood, AR 10/2007 – 06/2008

Infant Care Provider, Observe students to determine qualifications, limitations, abilities, interests, and other individual characteristics. Organize and supervise games and other recreational activities to promote physical, mental, and social development. Participate in publicity planning and student recruitment.

FTD, Sherwood, AR 01/2007-0620/07

Customer Service Representative, Adjust inventory records to reflect product movement. Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits. Calculate and compile order-related statistics, and prepare reports for management. Check inventory records to determine availability of requested merchandise. Collect payment for merchandise, record transactions, and send items such as checks or money orders for further processing. Compute total charges for merchandise or services and shipping charges.

Jefferson Regional Medical Center, Pine Bluff, AR 01/2004-03/2007

Patient Care Tech Administer medications and treatments, such as catheterizations, suppositories, irrigations, enemas, massages, and douches, as directed by a physician or nurse. Answer patients' call signals. Answer phones and direct visitors. Bathe, groom, shave, dress, and/or drape patients to prepare them for surgery, treatment, or examination.

University of Arkansas Pine Bluff, Pine Bluff, AR 09/2006-12/2006

Clerk Answer telephones, direct calls and take messages. Collect, count, and disburse money, do basic bookkeeping and complete banking transactions. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints. Compile, copy, sort, and file records of office activities, business transactions, and other activities.

EDUCATION

Business Management Administration

B.S. 12/2006

University of Arkansas at Pine Bluff

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