Gronlund
Resume:
Eric E. Gronlund
Midlothian, VA 23112
************@*****.***
I possess a high level of Sales Management and Financial Product experience. I am “hands on” with the ability to recognize complex business issues, propose creative solutions and execute and implement those solutions. I am looking for a Sales or Product Management position in the financial industry.
Professional Experience:
Clear One Debt Relief, Columbia MD
Director of Sales
December 2006-Present
• Manage branch operations while also training and developing sales managers and debt advisors on properly assisting clients to become debt free through negotiations with their creditors.
• Conduct new hire interviews, performance evaluations and terminations of employment.
• Conduct weekly status meetings and follow up meetings with each sales manager to assist in problem solving and establishing a closing hit list for the week and month to insure that deals were moving along quickly in the process.
• Cross-training on debt consolidation and debt relief for all new and experienced sales agents. These classes included: Qualifying clients, understanding servicing guidelines and benefits to all clients.
• Work closely with servicing companies to insure all underwriting guidelines have been satisfied on each client.
• Design and implement new training forms to improved closing ratios and help educate both student loan officers and debt advisors in efficient loan submissions.
CoreStar Financial Group, Timonium, MD
Director of Sales
September 2002-December 2006
• Managed multi-tiered staff at several retail branch offices which included origination, processing, underwriting and closing of both conforming and non-conforming mortgage loans.
• Trained and developed new retail branch sales managers and created new performance plans for sales managers, recruiters and trainers.
• Provided lead generation for sales force by developing and maintaining marketing vendor relationships.
• Worked closely with Secondary Marketing Investors and title companies.
• Conducted new hire interviews, performance evaluations and terminations of employment.
• Led sales force from start-up to $20,000,000 in revenue within 2 years.
Amerix Mortgage Corporation, Columbia MD
Sales Manager
September 2000-September 2002
• Supervised skilled team of 20 senior loan originators and provided weekly advance training.
• Worked with executive officers to develop and implement new procedures to streamline loan process.
• Evaluated productivity and sales team progress in key areas of the mortgage sales cycle.
• Evaluated the financial analysis and loan recommendations of loan officers to ensure an appropriate decision for loan approval or denial.
Mortgage Sales Trainer
October 1999- September 2000
• Organized and conducted operations training sessions which included loan application process, lender/broker education, product knowledge, credit criteria and sales strategy.
• Designed and implemented forms to educate loan officers in efficient loan submissions.
• Developed an extensive sales training manual.
• Taught cross-training classes to all new and experienced loan officers. These classes included: Understanding and calculating income, Understanding the flow of the processing department, Underwriting, Title commitments and Appraisals.
• Trained sales force to make sound loan judgments in accordance with multi-state and federal regulations.
Senior Loan Officer,
November 1998-October 1999
• Consistently exceeded monthly production goals and built and maintained a pipeline of conforming and non-conforming loans with provided marketing.
• Performed financial analysis on customer inquiries, issuing final decision for credit approval or denial.
• Built a strong base of referral loans through effective customer service and product knowledge.
Education: Bachelor of Science, Human Development
Texas Tech University, 1998
Certifications: Utah Primary Lending Manager, 2006
Certified Licensed Originator in several states
Computer Skills: Microsoft Word, Excel, Calyx Point, DU and LP.
Military United States Army, 1991-1994
Experience: Texas Army National Guard, 1994-1999
References: Available upon request
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