Customer Service Sales

JOHN A. RUDOLPH

*** *********, **********, *.*. *8854 ************@*****.***

PROFILE SUMMARY

Proficient in the use of AutoCAD and Architectural Desktop 2004 and Microsoft Office software.

Mechanically inclined, with the ability to design freehand along with computer aided drafting techniques.

Skilled in all phases of rendering; basic dimension & styles.

Experienced in working as member of a team for project completion.

Excellent oral and written communication skills to accomplish objectives.

Experienced in 2-D Geometry and layer management; skilled in solid modeling, 3-D drawing, drawing setup, plotting & editing tools.

EDUCATION

CDM Institute, Woodbridge, New Jersey

Course of Study AutoCAD 2011

Date of Completion May 2011

Successful completed an intensive course of instructional training

Tuskegee University, Tuskegee, Alabama

Major: Architecture

Graduation: May 2003

Bachelors in Architecture

ACADEMIC/WORK EXPERIENCE

Initial coursework included basic design principles of Architecture and Construction; through, classroom setting, lecture and guidance of the Instructor.

NASA Architectural Project: Participated in a special program where I learned architectural computer skill; as well as attended scheduled field trips to various construction sites. Projects included designing a bridge structure out of tooth-picks. Then the bridge was tested for pass or fail qualities and exhibiting trouble shooting details.

Final coursework concluded with an expansion of previous knowledge and experience in drafting construction documents in more details.

EMPLOYMENT HISTORY

Jan. 2008- March 2010: Johnson & Johnson, New Brunswick, NJ Mail Clerk

Worked in administrative Services as the Mail Clerk for three different buildings: Johnson Hall, Corporate Offices & Executive Bldg. Delivered postal & inter-departmental mail, responsible for carrier packages & stocking office supplies.

2005 Radio Shack, Southfield, MI Retail Sales

Worked as a Salesperson assisting customers with small electronic supplies and equipment.

2003-2004 Fairlane Grounds Operation Landscaper

Worked as a seasonal employee with a landscaping business. Responsibilities included maintaining grounds for several office buildings.

2002 Globe Bible Bookstore, Detroit MI Retail Sales

Worked as a retail associate with the responsibility for assisting customers as warranted and responsible for stocking incoming merchandise. Attended various conference where sold books to large schools and churches.

2000 to 2001 Calhoun Foods, Tuskegee, AL Cashier

Worked as a cashier; exhibited superior customer service skill, to improve efficiency in assisting customer as warranted. Responsible for handing daily transactions, proven ability to interact effectively with clients and staff at all levels. Proved excellent customer satisfaction in communication and interpersonal skills.

1999 City of Detroit-Recreation Department, Detroit, MI Recreation Aide

Worked as recreation aide with responsibilities for care of approximately sixty children between the ages of six to twelve years old. Coordinate and supervised activities along with groups projects interpretive drawing, drama, and sporting events. Duties involved supervising children for planned field trips to ensure safety and compliance.

Portfolio Available Upon Request

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