Terotory executive

V.N.SHARMA

House no *** Near Subash Cloth house

Samyapur road Rajeev colony

Near Sec-56, Ballabhgarh

Distt- Faridabad( HARYANA) INDIA

Mobile- 981*******,880*******

Objective:

To serve with a growth oriented company with a competitive edge and challenging environment that create an ideal condition for giving high quality output from my caliber.

Total Experience : 14 Years in Business Development & Facility management .

Summary of my Career:

• Experience in managing the business operations, formulating and implementing

Business strategies, developing new business, identifying new markets and key

Accounts and ensuring total customers satisfaction.

• Working on expansion, management of distribution network to ensure better penetration and market reach.

• Distinction of consistently exceeding the target in both marketing and service.

• Given an average of 35% growth every year.

Well versed on floor care systems. Through knowledge on marble treatment/restoration/grinding/polishing, Granite, wood treatments etc

Having complete knowledge on carpet care and spotting treatments

• Fully trained on all kinds of equipments like vacuums/single disc machines/auto scrubber driers including ride on/sweeping machines/high pressure jetting equipment etc. In addition, well in train the people as well on all sought of equipments and floor treatments.

Specialties

Problem Solving, Organization, Efficiency and Process Management Improvement. Personnel Management.

Professional Experience

Jun 07 to till date with Impressions Services Pvt Ltd Gurgaon

Key Responsibilities : Facility management & Business Development

& Quality of services,

Managing the entire Technical services operations in All over India.

• Conceptualizing and effecting product promotion & market development strategies including, brand building activities, and counter competition strategies.

• Identifying prospective clients, generating business from new accounts and developing them to achieve consistent profitability.

• Customer Relationship Management with key accounts for increasing the level of sales & AMC growth.

• Interaction & meeting with clients so as to give them services up to there most satisfaction.

• Arranging trainings on customer site to housekeeping staff about chemicals, Machines, Personnel grooming.

• Making & Implementation of Standard and Site specific checklists

• Arranging for monthly Invoices To be submitted to clients and Regular follow up for Payments.

• Maintaining Discipline & Quality work by our staff

• Responsible for over all Safety & Security of Site.

• Resolving day to day labour issue

• Mobilising & Demobilising of sites.

• Making of New Proposal For Manpower Machines and Material after site Survey.

Site audits and providing the solution.

• Managing stone care,carpet care,façade cleaning at ITC Sheraton Maurya, Itc Saket, Itc Mughal, MBD Radission, Apollo Hospital, Park Plaza Noida, Rajputana shearton, DLF Golf Gurgaon, Fortune Gurgaon, The Leela hotel, Hyatt regency, Sangrilla hotel .

• T 3 Project Cleaning

Oct 2004 to May 07 with JohnsonDiversey India (P) Ltd

Key Responsibilities: As a Senior Service Engineer

Managing the entire Technical services operations in Tamilnadu & A.P.

• Conceptualizing and effecting product promotion & market development strategies including, brand building activities, and counter competition strategies.

• Identifying prospective clients, generating business from new accounts and developing them to achieve consistent profitability.

• Customer Relationship Management with key accounts for increasing the level of sales & AMC growth.

September 1996 to Sept 2004 -Nutech Hydro blasters Pvt. Ltd., Faridabad.

Key Responsibilities: As-Customer support engineer

• Setting up of business, financial and personal objectives and working towards achieving the same with Taski Switzerland and JohnsonDiversey.

• Managing the Distributor/ Service Franchisee network and to achieve better penetration and reach.

• Ensuring total customer satisfaction through providing quality service and dealing

Efficiently and professionally with the issues related to customer grievances .

July 93 to April 96 With Hindustan Syringes Medical Devices as Maintenance Fitter

Personal Details

Father name : A.R. Sharma

D:O:B : 08-10-1969

Martial Status : Married

Academic : Diploma in Mechanical

Languages Known : Hindi, English

Current CTC : 8 Lac

Date- 29.9.12 V.N.Sharma

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