LAUREN DEAN
DETROIT, MI *****
SEEKING A POSITION IN HOUSEKEEPING, NANNY OR HOSPITALITY
WORK EXPERIENCE
B&K Cleaning Service – Detroit, MI 03/2010 - 11/2010
Office Clerk/Cleaning Assistant
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Answer telephones, direct calls, and take messages.
• Maintain and update filing, inventory and mailing systems.
• Service, clean, and supply restrooms.
• Gather and empty trash.
• Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.
Alma Little Tots – Harper Woods, MI 11/2010 - current
Childcare Assistant
• Dress children and change diapers.
• Observe and monitor children's play activities.
• Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
• Sanitize toys and play equipment.
• Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
• Prepared food and served meals and refreshments to children.
• Instruct children in health and personal habits, such as eating, resting, and toilet habits.
EDUCATION
Educational Data Systems, Inc. – Detroit, MI
Career Success Strategies Certificate
Southeastern High School– Detroit, MI
High School Diploma
Certificate of Appreciation
SKILLS
• Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
• Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Service Orientation Actively looking for ways to help people.
• Speaking Talking to others to convey information effectively.
• Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.