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Manangement/ Customer service ,Barista ,food service/ drinks

Los Angeles, California, 90018, United States
May 28, 2010

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Nicole M. Hood

**** */* *** ******

Los Angeles, CA 90018

Phone: 323-***-****


Summary: I have Over 4 years of restaurant and management experience,I Am a self-motivated individual with outstanding Customer service, management, and supervisory skills,seeking a position in leadership

Job Objective: CUSTOMER SERVICE, 4 years experience


Job Title: manager

Employer: Mcdonalds, Sherwood,AR

Dates: 02/09 to 04/10

Duties: My duties consist of running a smooth and efficient shift that allowed me to follow store procedures, while conducting superior customer service, I ran the grill area,cleaned lobby, preped and stocked food,and maintained even drawers for every cashier, while handling safe control, and instruct each crew member to a daily assignment.

Job Title: Sales/Marketing

Employer: Allstate Imaging, Los Angeles

Dates: 1/08 to 10/08

Duties: My Job description consist of excellent customer service skills, communication and being able to multi task, First, making sure that I found the buyer, qualified the buyer and sold them a great cost effective product that would give them the opportunity to save and use our services for future business.

Job Title: supervisor

Employer: The Coffee Bean & Tea Leaf, LOS ANGELES CA

Dates: 2/06 to 3/07

Duties: My Job duties consist of, Opening/closing the store, organizing and Supervising others, cashiering, completing orders, answering phones, drink preparation, providing customers with total quality experiences, and insuring that my shift was ran efficient.

Job Title: Supervisor

Employer: Starbuck Coffee, LOS ANGELES

Dates: 10/03 to 12/05

Duties: My duties At Starbucks Consist of; Food/drink preparation, cleaning, stocking, answering phones, inventory orders, and counts, daily deposits, supervise others, cashiering, and operation of major coffee equipment.


Education: High School/GED

health science award, american history award, english for lifework award,

practical psychology award, general math and health science award

completion of work readyness with archdiocese

CA Drivers

License Class: C (passenger car)

Willing to relocate: Yes

Additional Comments: I have the ability to work well with others,learn quick,and multi task. Im a team player,seeking to be the best at what I do and Encourage others to exceed and excel to become the best, to gain quality service through leadership.

References: Available on request

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