Customer Service-Industrial engineering

Ana P. West

***** **** *******

Houston, TX *****

Home: 281-***-****, Mobile: 832-***-****

******.*****@*****.***

Position Desired

· Administration positions (Account Manager & Customer Service)

Skills

· Self starter

· Communicate well with others

· Trust Worthy

· Learn quickly & teachable

· Work under pressure

· Fully Bilingual – English/Spanish

· Handle all Microsoft Package, Designing Programs such as Illustrator and Photoshop.

Work History

· Oct. 05-Oct.08

Industrial Embroidery –Hanesbrands (Manufacturing Company)

- Customer Service Manager: Follow up with customer’s requirements since the beginning of the process until it was shipped to its desired destiny. Keep direct contact with all customers and accomplish all their delivery dates.

- Embroidery Designer: Responsible of designing all embroidery designs.

· Oct. 04- Oct.05

Liberty of Honduras (Manufacturing Company)

- Pre-Production Coordinator: Plan all activities for embroidery plant. Was in charge of buying all supplies, production schedules and production work orders. My role was to verify that all products were delivered on assigned delivery date.

· Jan. 04- Oct. 04

ELCA (Manufacturing Company)

- New Products Coordinator: Responsible of developing new products and providing prices directly to clients.

- This was a temporal job covering a maternity space.

· Sept. 00- Dec. 03 (Bilingual School)

Valle de Sula School

- Kindergarten Assistant: Assisted all teachers’ requirements and interacted directly with children.

Education

· Universidad de San Pedro Sula- Industrial Engineering

· Screen-print color separation seminar

· Embroidery Designing Program (Wings & Master)

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