READY TO WORK

LOLEATTA EVANS

**** ******* **. ***** *******, MS 39564 228-***-**** **********@*****.***

OBJECTIVE

Actively pursuing opportunities that will allow personal and professional growth as well as provide stability in a secure environment.

SUMMARY OF QUALIFICATIONS

● Outstanding organizational, communication and presentation skills

● Self motivated with a strong work ethic

● Detail oriented

● Excellent client service skills

● Ability to multitask effectively

● Over 12 years of customer service experience

PROFESSIONAL EXPERIENCE

BOOMTOWN CASINO, (1998-PRESENT)

Gaming/Slot Attendant

Cashier/Customer Service

*Respond to service requests inquiries and complaints over the phone

*Adjusts complaints and ensures ma

COCA COLA CONSOLIDATED, (2006)

Cashier/Customer Service

*Respond to service requests inquiries and complaints over the phone

*Adjusts complaints and ensures maximum good will from transactions

*Responsible for processing orders, corresponding with customers, and ensuring fulfillment of all

requests

*Handle cash transactions

*Answering multiple phone lines

JACKSON HEWITT, (2004-2005)

Tax Preparer / Customer Service

*Prepare federal, state, or local tax returns of individual, business establishment,

or other organization

*Examines accounts and records and computes taxes owed according to

prescribed rates, laws, and regulations, using computer

*Review financial records, such as prior tax return forms, income statements, and

documentation of expenditures to determine forms needed to prepare income tax return

EDUCATION

High School Diploma, 1995

Harrison Central High School, Gulfport, Mississippi

Jackson Hewitt Income Tax Course, 2004

*Responsible for processing orders, corresponding with customers, and ensuring fulfillment of all

requests

*Handle cash transactions

*Answering multiple phone lines

Contact this candidate