CHRISTOPHER J. FUSCO
**A Green Street, Medfield, MA 02052
508-***-**** ♦ ***********@*******.***
SUMMARY
Human Resource Management executive with over 20 years of experience in corporate, consulting, and vendor solutions environments. Specialized in the support of business objectives by designing, implementing, and administering strategic total rewards programs. Excellent analytical, problem solving, presentation, and project management skills. Proven competencies in leadership, talent management, and organizational change.
RECENT ACCOMPLISHMENTS
♦ Played critical roles during a 7 year period to transform a 30-employee, consumer-facing web business into a 500 employee, leading vendor of enterprise compensation management software.
♦ Instituted the customer support function that resulted in a 96% customer retention rate. Resolved 100% of customers’ compensation management issues.
♦ Conducted sales force training and effectiveness to grow revenues from $9M to $12M within the first year.
♦ Served as top HR executive for an organization of 200 employees growing at the rate of 50% per year. Implemented 401k, FSA, and disability benefits. Managed payroll and benefit vendor relationships plus HRIS. Completed discrimination testing, EEOC Form 1, FLSA classification, and FMLA policy.
♦ Established the professional services function to deliver HR-related technology, data, and consulting to a customer base of over 3,300 enterprises.
♦ Developed version 1.0 of Salary.com’s Talent Manager application, which is the largest HRIS product sold by the company.
EXPERIENCE
SALARY.COM, INC., Needham, MA 2002-2009
VP of Compensation and Data Operations 2006 - 2009
• Led a team of 70 employees worldwide that produced a full spectrum of job-related content that was sold to employees and employers. Data products represented over 50% of company revenues.
• SEC Section 16 Officer of the company and member of the senior leadership team.
• Managed staff in the United States, China, and Jamaica.
• Built recognition as a technical expert in the field and served as a resource to marketing and sales on creating new, strategic offers for customers.
• Produced market-pricing data for over 3,800 benchmark jobs in various recruiting markets that are defined by country, industry, company size, and geography. Product generated over $20M in revenue.
• Collected and added value to executive compensation data that is obtained from over 9,000 public companies that file with the SEC. Product generated over $3M in revenue.
• Developed competency content for over 1,000 benchmark jobs that includes behavioral indicators and learning references. Product generated over $3M in revenue.
• Conducted market pay surveys for over 500 jobs in 70 countries. Product generated over $4M in revenue.
HR Subject Matter Expert 2002 - 2006
• Performed research by conducting onsite interviews of corporate HR managers and documenting their business processes.
• Participated in the development of compensation analysis, performance management, and compensation planning software products for sale to enterprise customers.
• Supported customers that adopted our business process automation products with appropriate solutions.
• Consulted to customers on best practice solutions for their most complex HR issues.
• Responded to media inquiries regarding hot topics related to compensation matters.
• Produced HR-related content for publication online and other media including print, radio, and television.
MERCER HUMAN RESOURCES CONSULTING, Boston, MA 1998-2002
Senior Consultant
• Directed a compensation consulting business worth $1.5M in revenue. Responsible for identifying and winning significant client engagements. Provided clients with expert technical strategy and insight. Led large, complex client assignments. Developed overall project approach, strategy, and presentation.
• Managed a team of analysts in the performance of: Competitive total compensation assessments; Compensation program design, implementation, and administration engagements.
• Advised Boards of Directors to guide executive compensation decisions.
• Specialized in the development of executive employment and separation arrangements.
KPMG, Boston, MA (consulting practice acquired by Mercer in 199*-****-****
Manager
• Managed a compensation consulting business worth $1.1M in revenue.
• Managed a team of analysts in the performance of: Competitive total compensation assessments; Compensation program design, implementation, and administration engagements.
• Consulted to Boards of Directors and company executives to guide employee compensation decisions.
• Advised clients in diverse industries, especially healthcare and higher education.
• Specialized in the study of executive supplemental benefits and perquisites value.
GRACE CONSTRUCTION PRODUCTS, Cambridge, MA 1991-1995
Global Compensation and HRIS Manager
• Consulted with line managers to execute compensation best practices across the global enterprise.
• Designed sales incentive plans for all lines of business. Implemented common plan features to ensure consistency world-wide.
• Networked with peers to gather industry employment practice information and ensure the competitiveness of global total compensation programs.
• Responsible for the selection, implementation, and management of the company’s HRIS.
• Audited the payroll function to ensure accuracy.
TOWERS PERRIN, Boston, MA 1988-1991
Compensation and Benefits Consultant
• Supported senior consultants on client engagements by researching and analyzing employer reward practices.
• Performed market pricing and completed competitive assessments of client compensation practices.
• Made recommendations in light of analysis findings.
• Specialized in the statistical analysis of employee opinion surveys.
GROSSMAN’S BUILDING SUPPLY, Quincy, MA 1987-1988
Benefits Assistant
• Responsible for assisting the Benefits Director in the management of employee-related programs.
• Assisted with the implementation and administration of 401k and profit-sharing plans.
EDUCATION
NORTHEASTERN UNIVERSITY, Boston, MA, MBA, New Business Development - 1994
UNIVERSITY OF CONNECTICUT, Storrs, CT, BS, Management and HR Development - 1986
PROFESSIONAL DESIGNATIONS
Senior Professional in Human Resources (SPHR), 1995
Certified Compensation Professional (CCP), 2002
Global Remuneration Professional (GRP), 2006
PROFESSIONAL ASSOCIATIONS
Society for Human Resource Management
WorldAtWork