JOYCE GINGOLD
West Palm Beach, FL. 33412
E-mail: ********@*********.***
Professional Recruiter • Sales • Training • Management
Comprehensive management-level professional possessing over 20 years of diversified business experience in management, recruiting, sales, training and customer service.
Demonstrated expertise in team building, developing organizations, forecasting staffing needs, partnering with internal/external clients, negotiating contracts, exceeding quotas.
Identified as enterprising, resourceful, and results-oriented in the recruitment of candidates.
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Strengths:
Business Development: successful in developing new markets, expanding organizations, and entering new industries through creative marketing, aggressive selling, and networking.
Follow Through: tenacious in the pursuit of goals and deadlines, meticulous record keeping and communication, persistent in accomplishing set objectives, independent sales closer.
Leadership: ability to communicate corporate vision clearly and act as positive role model for company values, effectively motivates others to accomplish individual and team goals.
Professional Accomplishments:
Recruitment:
Partnered with prospective employers to assess staffing needs, anticipate vacancies, develop recruitment strategies, review applicant profiles, screen and select candidates.
Ensured compliance with federal and state employment laws and regulations, educated consumers on staffing options to build positive relations and encourage repeat business.
Sales:
Exceeded sales goals within first year, solely accountable for increasing revenue through cold-calling, professional networking, growing referral base, bidding contracts, advertising.
Independent outside sales, increased territory 50% soliciting new accounts, closed sales.
Inside Sales Manager for yellow pages, created sales programs, designed sales training.
Training:
Conducted sales, customer service and motivational training programs designed to address customer complaints, increase customer base and exceed sales quotas.
Counseled staff in setting career goals, skill development and time frames for completion.
Management:
Co-owned and operated employment placement firm, created and implemented business plan, corporate structure, and processes, set recruitment goals, performed marketing.
Established branch office for technical recruiting company, developed market, initiated sales territory, managed office start-up logistics, hired personnel, budgetary responsibility.
Managed customer service department, doubled staffing in one year, recruited, trained and motivated service representatives, delegated work assignments, performance appraisals.
Employers:
Contracts only: FPL, Delmar Publishing, DBM, US Unwired, Globalspec, 2001- Present
Citizens Bank, Phoenix Life Insurance, Autotask
Kieffer Martin, LTD. Albany, New York 1998 - 2001
Comfortex Albany, New York 1996 - 1997
People Seekers Albany, New York 1989 - 1995
Rochester Telephone Albany, New York 1988 - 1989
R.H. Donnelley Albany, New York 1974 - 1987
Professional Affiliations:
Empire Business Network Group Albany, New York
Albany-Colonie Chamber of Commerce Albany, New York