Manager Management
Resume:
Andrea M. Durgarian
Hopkinton, MA 01748
******.*********@*****.***
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Education
University of Massachusetts, Amherst – Class of 2012
Isenberg Business School of Management
Bachelor degree of Hospitality and Tourism Management – Focus in Event Management
Worcester Academy Class of 2008
Certifications
Tips Certified- Responsible service of alcoholic beverages
Cvent Certified - Online venue search system for event managers
Delphi Certified - Computer system for sales and catering managers
Work Experience
The Ocean House
Guest Relations Manager at an up scale hotel in Watch Hill, RI
Interacted with guests during there stay by booking activities and solving issues and concerns
Oversaw staff members to insure daily duties are completed
Daily duties consisted of reviewing guest billing, escorting guests to hotel rooms, and completing room inspections
The Ocean House
Guest Reception Agent at an up scale hotel in Watch Hill, RI
Interacted with guests directly at the front desk during there stay as well as over the phone
Daily duties consisted of reviewing guest billing, answer questions, completing arrival folders
The Misquamicut Club
Intern at a private country club in Westerly, RI
Waitressed and operated the reception desk making reservations and answering questions
The Cooked Goose
Counter server and bus girl at a breakfast and lunch café in Westerly, RI
Served prepared foods and take out orders
Reassembled the tables as well as restock goods as needed
Learned responsibility of financial transactions
St. Vartan Camp
Camp Councilor at an Armenian Christian Diocesan camp in Greenville, NY
Councilor for eleven, twelve and thirteen year-old girls
Arts and Crafts Director
Directed six arts and crafts classes daily for the campers
Improved interpersonal relationships with children age eight through fifteen
Community Service
Ararat Center Renovations
Handy work such as painting, removal of carpeting, grouting tiles, cleaning the facility
Councilor in Training for St. Vartan Camp
Worked with councilors in caring for eight to fifteen year olds
Sixty Mile Walk for Breast Cancer
Completed the three day walk as well as raised over two-thousand-two-hundred dollars
Soup Kitchen Volunteer
Set up dining area, helped to prepare the food, served and cleaned the dining area and kitchen
Twenty Mile Walk for Hunger
Walked twenty miles in one day to raise money for the hunger
Activities
Meeting Professional International
Connecticut River Valley Chapter
Chi Omega Sorority
Fall 2008 New Member Class
Armenian Youth Organization of America
Member of the Junior and Senior Chapters
Directed the junior chapter for two years
Attended activities and community service projects
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