Executive Sales Manager

**** ****** ******* **** 405-***-****

Oklahoma City, OK 73162 oliverroper @hot mail.com

Oliver C. Roper

Objective I desire a positon that will fully utilize my years of experience in Telemarketing,Retail Sales,

Customer Service and Technical Support.

Experience

2006-2010 Convergys Moore, OK

Tech Support/ Home Agent

Assisted customers with billing and technical trouble shooting issues for

Direct TV.

2004-2006 Premier Locations Oklahoma City, OK

Retail Wireless Consultant

Sold and activated new accounts for U.S Cellular.

Responsible for programming cellphones and trouble shooting technical issues

Handled billing questions. Sold accessories and accepted cash and credit card payments.

2002-2004 A-1 Satellites Oklahoma City, OK

General Manager

Hired, trained, and supervised outbound telemarketers to sell new Direct TV/ Dishnetwork

service.

Responsible for supervising installations for new customers.

2000-2001 America Handicapped Workers Oklahoma City, OK

Telemarketing Manager

Hired, trained and supervised outbound telemarketers staff that raised funds for the phisically challenged.

1999-2000 Alltel Comunication (Verizon) Las Vegas, NV

Telesales Representative

Sold and activated new cellphone accounts

Sold Internet and Long Distance service

Renewed and upgraded equipment and services for current customers.

Education 1975-1977

Metropolitan State College Denver, CO

Major-Communcations

References available upon request

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