KEITH W. TALLEY
**** ********** *****, ******, ***** 75035
*****.******@*********.***
QUALIFICATIONS PROFILE
Highly analytical, motivated, and results-driven executive, equipped with broad-based experience in financial management, banking, and strategic business development. Exhibit superior talents in directing daily financial business activities, with comprehensive skills in maximizing efficiency of financial operations, compliance, and profitability improvement. Display high-caliber entrepreneurial and leadership skills, coupled with expertise in establishing productive relationships with clients by providing innovative solutions. Known as an empowering manager with adeptness in training and developing employees to foster team unity toward fulfillment of corporate goals. Possess keen eye to detail with ability to multitask and work in fast-paced, fiercely competitive environment.
CORE STRENGTHS
- Business Management and Operations
- Financial Analysis and Projections
- Outstanding Customer Service and Relations
- Leadership, Training, and Team Building
- Profitability Modeling and Forecasting
- Cost Reduction and Containment
- Budget and Time Management
- Problem Resolution and Decision-Making
- Quality Control and Regulatory Compliance
- Continuous Process and Performance Improvement
- Strong Analytical and Interpersonal Skills
- Articulate Oral and Written Communication
SUMMARY OF EXPERIENCE
FINANCIAL MANAGEMENT AND STRATEGIC BUSINESS DEVELOPMENT
- Provided expert oversight in processing, underwriting, and packaging loans to sell in secondary market
- Utilized strong negotiation skills with mortgage loan investors in secondary market
- Masterfully led accounting and mortgage servicing projects throughout the Northeast and Southwest US
- Formulated innovative marketing strategies and promotions to elevate sales and increase brand awareness
- Conducted forecasting and strategic planning to ensure corporate profitability, while analyzing business developments and monitoring market trends
- Directed and coordinated day-to-day operational business aspects mainly in the areas of unit collections, bankruptcies, foreclosures, P&L, and REOs
- Earned significant experience in Life, Property and Casualty Insurance and enhanced corporate risk management skills
LEADERSHIP, TRAINING, AND SUPERVISION
- Determined staffing requirements: coordinated hiring and training of employees to enhance overall efficiency
- Spearheaded account managers and new mortgage loan associates; organized work schedules; and delegated specific duties and responsibilities
- Facilitated training to team members to develop competencies and achieve the highest level of performance
- Fostered a positive working environment and team unity to clerical, supervisory, and management personnel to improve their profitability
CUSTOMER SERVICE AND RELATIONSHIP BUILDING SKILLS
- Solidified long-term quality relationships with individuals of diverse cultures and organizational backgrounds to provide total satisfaction as well as to generate sales and new business opportunities
- Regularly interacted with clients to provide prompt response to inquiries, as well as to alleviate complaints under time constraints
NOTABLE ACHIEVEMENTS
MANAGER, BUSINESS DEVELOPMENT - Southwest Water Company, Los Angeles, CA 1997–2008
- Augmented annual service revenues by $1.5M by securing professional services contract to usher a start-up fresh water supply district with a build out of 2,000 homes
- Administered $20M budget to fund operations, maximize investments, and optimize operational efficiency
- Produced $45M profit before taxes on the sale of water/wastewater systems
MANAGER, BUSINESS DEVELOPMENT - The G.M. Group, Dallas, TX 1996–1997
- Applied dynamic leadership talents in managing $19M budget
- Played a vital role in elevating new business by 25%
- Secured 10% of new business by initiating Controlled Business Arrangements (CBAs) with real estate companies and commercial banks
DIRECTOR, CONSULTING SERVICES - MRC Resources Group, Dallas, TX 1991–1995
- Displayed unsurpassed expertise in managing more than 600 employees, supervisors, mid-managers, and project directors
- Drove all efforts to effectively manage contracts valued at $17M
- Pivotal in generating approximately 85% of annual revenue for the company
- Gained comprehensive experience in recruiting, training and managing staff
VICE PRESIDENT, MORTGAGE SERVICING & COLLECTIONS ADMINISTRATION
- Union Mortgage Company, Dallas, TX 1989–1991
- Demonstrated keen expertise in improving Dealer-Based “C and D” loan paper portfolio by 25%
- Entrusted to handle $200K annual budget for the company
- Significantly reduced delinquency ratio by 50% within 8 months while improving portfolio by 57%
EARLIER CAREER
MPACT Mortgage Bankers, Dallas, TX
VICE PRESIDENT, LOAN SERVICING
Bright Mortgage Company, Dallas, TX
VICE PRESIDENT, OPERATIONS AND RESIDENTIAL LOAN ADMINISTRATION
Republic National Bank of Dallas, Dallas, TX
VICE PRESIDENT, METROPOLITAN LENDING DIVISION
VICE PRESIDENT, REAL ESTATE LENDING | VICE PRESIDENT, OIL AND GAS LENDING
EDUCATION
MAJOR IN MARKETING - Northwest Oklahoma State University, Alva, OK
PROFESSIONAL TRAINING
CREDIT ANALYST TRAINING PROGRAM
Trained to analyze financial statements and to evaluate the credit worthiness of a prospective loan client both in the Commercial Banking and Mortgage Banking profession
PROFESSIONAL AFFILIATIONS
Residential Strategies Association | Mortgage Bankers Association
Independent Water Wastewater Owners Association