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Customer Service Human Resources

Location:
Stuart, FL, 34997
Posted:
March 21, 2012

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Resume:

M. IRENE SOLTIS

772-***-****

Email: **********@*****.***

**** ** **** **** ******, #104, Stuart, Florida 34997

http://www.linkedin.com/pub/m-irene-soltis-isoltis813-gmail-com/4/a51/579

Objective: Maintain relationships with hiring managers to stay abreast of current and future hiring business needs. Recruit candidates to obtain their work history, training, education, and job skills. Perform searches for qualified candidates according to relevant job criteria, using job databases, networking, Internet recruiting resources Zoom, Hoover, LinkedIn, cold calls, employee referrals, etc.

Qualifications: Recruiting for the past 13 years to fill the placements for the following companies: Cracker Barrel, Florida Power & Light, NextEra Energy, LRP, Office Depot, HCR ManorCare, Progress Energy, Avionica, Pratt & Whitney, etc.

Recruitment Positions: Engineers (civil, avionics, mechanical, electrical, instrument and control, nuclear), Material and Supply Manufacturing Managers, DON (Director of Nursing), Registered Nurses, Business Analyst, Technical Writer, Web Designer, Executive Assistants, Human Resources, Accounting\Finance positions, and Hospitality.

AP Recruiters & Associates, West Palm Beach, FL (Virtual Office) and AP Home Health (same address)

January 2008-Present

Worked for both companies per Owner’s request.

Senior Recruiter

Recruit: Exempt and non-exempt contract, direct hire and temp to perm positions for major Florida companies.

Recruitment Positions: Nuclear Engineering (I’C, Electrical, Mechanical, Procurement) Financial Analyst, Call Center CSR, Web Designer, Executive Assistants, Human Resources, Clerical, Accounting positions, etc.

Work directly with recruiters and department managers to determine their immediate and future staffing needs.

Sourcing: Review resumes, pre-screen, interview and candidate placement.

Post open positions on Monster, Career Builder, Jobs Online LinkedIn, Roadtech Nuclear, Recruitway, etc. and use recruiting tools LinkedIn, Zoom, etc.

Marketing: Manage all aspects of client relationship: business development, support, problem resolution and follow-up.

Determine pay and bill rates to meet or exceed pricing guidelines while maintaining a competitive level in the marketplace.

Reports: Weekly and monthly reports: Microsoft Word and Excel programs to process resume submittals, new hires, customers and worker’s compensation.

Offer: Process payroll and process I9 and W4 forms, benefits, worker’s comp and personal time off.

Complete background, and drug testing and processing hiring application.

Quantum/Clearpoint Resources, Palm Beach Gardens, FL 4/2006-10/2007

Recruiter

Manage all aspects of client relationship: business development, support, problem resolution and follow-up.

Determine pay and bill rates to meet or exceed pricing guidelines while maintaining a competitive level in the marketplace.

Weekly and monthly reports: Microsoft Word and Excel programs to process resume submittals, new hires, customers and worker’s compensation.

Process payroll for contractors New Hire forms, I9 and W4 forms, benefits, worker’s comp and personal time off.

Work directly with recruiters and department managers to determine their immediate and future staffing needs

Quantum/Clearpoint Resources, Palm Beach Gardens, FL 8/2005-4/2006

Florida Power & Light: HR Coordinator and Recruiter – Contract Position

Coordinate with FPL Recruiters handling the nuclear new hire candidates.

Coordinate travel arrangements (airline, hotel, transportation) for prospective candidates.

Keep track of the recruiting process and verify receipts of hiring forms are complete.

Track the offer letter, background and new hire paperwork and process CFH (clear for hire) to managers.

Additional duties added to recruit exempt warehouse positions, review resumes, pre¬screen, interview and make offer.

Resumix FPL software: (review warehouse resumes from our FPL jobs data base and Monster.com)

Work directly with recruiters and department managers to determine their immediate and future staffing needs.

Warehouse recruitment from off-site job fairs, referrals, etc.

Personnel One, West Palm Beach, Florida 04/2005-06/2005

Placement Recruiter: Contract Position

Recruiting responsibilities identifying candidates, reviewing resumes, interviewing, evaluating, verify references, hiring and progress reviews.

Recruit Warehouse positions, customer service, and clerical

Work directly with recruiters and department managers to determine their immediate and future staffing needs

Recruiting tools: Referrals, web sites, job fairs, company job boards, etc.

Process payroll for contractors, new hire forms I9 and W4 forms.

Oasis Staffing, Palm Beach Gardens, Florida 01/2005-03/2005

LRP PUBLICATIONS: HR Recruiter – Contract Position

Review resumes, conduct interviews, and verify references, credit standing, and skill evaluations.

Offer employment.

Meet and work with Department Heads (customer service and call center) to evaluate candidates, job descriptions and department needs.

Florida Career College, West Palm Beach, Florida 05/2004-1/2005

Career Services-Director

Management skills: Problem solving, decision-making, troubleshooting, cost effectiveness and communication skills for continuous student improvement.

Gather, prepare and evaluate weekly, quarterly and yearly reports based on placement data.

New sales development by conducting telephone inquiries, email blast and outside solicitations contacts.

Coordinate and conduct job development workshops

Schedule and coordinate job fairs and on site business visits.

Abilities of Florida-Palm Beach Branch, Jupiter, Florida 08/2002-05/2004

Placement Specialist =Virtual Office

Management skills such as problem solving, decision-making, troubleshooting, cost effectiveness and communication skills for continuous client relationship.

Interview candidates with disabilities who are preparing to go back to work; process new hire paperwork and enter into database.

Evaluate data into weekly, quarterly and yearly reports based on referrals, placement and budget. Met the required first year budget of $75000.00.

Conduct new sales development by making telephone inquiries and outside solicitations contacts.

Personally Yours Staffing, West Palm Beach, Florida 09/2001-01/2002

Staffing Recruiter

Recruiting for temporary, temp to perm and direct hire positions (secretarial and accounting).

Determine pay and bill rates to meet or exceed pricing guidelines while maintaining a competitive level in the marketplace.

Work directly with recruiters and department managers to determine their immediate and future staffing needs

Kelly Services, Inc., Palm Beach Gardens, Florida 03/1999-04/2001

Staffing Recruiter

Recruit and place temporary, temp-to-perm and direct hire positions for local corporations (Pratt & Whitney, PGA, etc.)

Work with Managers to fill their positions.

Manage all aspects of client relationship: sales, support, problem resolution and follow-up.

Work directly with recruiters and department managers to determine their immediate and future staffing needs; PGA and Pratt & Whitney a few of the top companies we worked on jobs.

Determine pay and bill rates to meet or exceed pricing guidelines while maintaining a competitive level in the marketplace.

Recruiting responsibilities identifying candidates, reviewing resumes, interviewing, evaluating, verify references, hiring and progress reviews.

Recruit IT and Secretarial positions Pratt & Whitney and meet with department heads.

• Recruiting tools: Referral, web sites, company job boards, job fairs, headhunting, etc.

Track all candidates from resumes to offer.

Vision Hospitality, Jupiter, Florida 08/1998-03/1999

Recruiter

Headhunting/Recruit managers and general managers for positions within Cracker Barrel restaurants

Reviewed resumes, conducted in-depth telephone interviews and presented the benefits associated with

The Cracker Barrel parent company, CBRL Group, Inc.

EDUCATION: Bachelor of Arts Degree, West Chester University, Pennsylvania

COMPUTER: Microsoft XP and 7 Software programs: Word/Excel/Internet/Email: Outlook and Lotus Notes

DATABASE:

Recruiting Tools: Monster, Career Builder, State Agencies, Zoom, Hoover, LinkedIn

http://www.linkedin.com/pub/m-irene-soltis-isoltis813-gmail-com/4/a51/579

FPL- Resumix

Office Depot - PeopleClick VMS

The Guidant Group - Progress Energy - Staffenabler,

The Guidant Group - FPL/NextEra Energy - E-Volution,

Candidate Applicant tracking database - CATS, P2o-Avionte



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