Human Resources Manager

JESSICA L. ROBERTSON

**** ****** **** ***** • Matteson, Illinois 60443

708-***-****. *********.*********@*****.***

A results-minded Professional proficient in Human Resources, administrative, and personnel management. Motivational leader with multi-level communication skills used to thrive and capture expressed corporate goals in fast-paced settings.

SUMMARY OF QUALIFICATIONS

• Decisive, solution-oriented Professional with 6 years of Human Resources, recruiting, sales, and administrative management expertise in constantly changing environments with shifting priorities.

• Catalyst elevating staff productivity through motivational leadership and continuing training and development.

• Perceptive recruiter skilled in securing and retaining qualified personnel, minimizing overhead.

• Extensive knowledge of labor relations, compensation, staff management, and mentoring.

• Earned a Bachelor of Business Administration degree in Human Resources in 2010.

• Relevant Coursework includes the following: Human Resource Management, Labor Relations, Strategic Staffing, Employment Law, Compensation and Benefits, Human Resource Information Systems, and Training and Development

PROFESSIONAL EXPERIENCE

Training and Development Manager, Sears Corporation Current

• Interviewed and test job applicants, as well as promote job opportunities

• Trained applicant on new software’s, as well as selling protection agreements

• Bookkeeping

• Managed a staff of 36 applicants

• Processed payroll

• Facilities interview process

• Scheduled recruiter phone screens and interview debrief meetings

• Coordinates in person interview days including candidates travel, book interview room and greet candidates

• Assist in organizing recruiting team meetings

RECRUITER/HR MANAGER 04/2006-05/2010

PAUL J. HOFFMAN COMPANY Oak Park, IL

• Executed key business strategies, responsively collaborating with other key staff to fulfill corporate objectives.

• Escalated A/R collections by 90% over a two-week period.

• Performed general bookkeeping functions, including A/P and A/R, quarterly audit reports management, and payroll processing through ADP.

• Reviewed, generated, and updated financial reports.

• Scheduled client’s appointments.

• Interviewed and tested job applicants, as well as schedule and promote job opportunities

• Supervised and managed a team of thirty

JESSICA ROBERTSON ● 708-***-**** ● *********.*********@*****.***.. ● Page 2

RECRUITER/ STAFFING COORDINATER

PLANNED PACKAGING OF ILLINOIS CORPORATION 9/2003-05/2006, Mokena IL.

• Executed key business strategies, responsively collaborating with other key staff to fulfill corporate objectives.

• Escalated A/R collections by 85% over a two-week period.

• Performed general bookkeeping functions, including A/P and A/R, quarterly audit reports management, and payroll processing through ADP.

• Reviewed, generated, and updated financial reports.

• Scheduled client’s appointments.

• Interviewed and tested job applicants, as well as schedule and promote job opportunities

• Supervised and managed a team of eleven

SENIOR BANK TELLER 05/2002-09/2004

CSR, TCF BANK Matteson, IL

• Expanded customer base and boosted sales using corporate-mandated strategies.

• Performed demand account transactions, including account deposits, withdrawals, and special client requests.

• Supervised, trained, and mentored Junior Tellers on accurate and effective handling of transaction reconciliation and customer problem resolution.

• Orchestrated key functions, including vault operations, audit management, daily ATM transactions, and account balancing.

• Advanced from Teller Associate as initially hired to Senior Bank Teller, flexibly delivering support to 3 branches.

EDUCATION AND TRAINING

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION 2010

DEVRY UNIVERSITY Tinley Park, Illinois

Concentration in Human Resources Management

TECHNICAL SKILLS

• Microsoft Office, QuickBooks, and Peachtree

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