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Customer Service Manager

Location:
Fairfax, Virginia, United States
Posted:
May 28, 2010

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Sirinapa B. Olafson

**** ****** **.

Manassas, VA 20111

Cell Phone: (571) ***-****

q6hdxq@r.postjobfree.com

OBJECTIVE:

To obtain a challenging position that would enable me to apply my professional skills where opportunities exist for personal and professional development.

EXPERIENCE:

Richard Prosser Chiropractic DC PA, Concord, North Carolina (August 2007 – January 2010)

Receptionist

• Principally responsible for answering phones, scheduling appointments, and educating clients on chiropractic services being offered.

• Responsible for ordering office supplies, maintaining orderly reception area, accepting payments, and insurance verification.

• Created and maintained patient accounts through computer software and hard files.

• Other office duties as assigned including copying, filing, and data entry.

Wasabi Café, Concord, North Carolina (December 2006 – June 2007)

Assistant Manager

• Responsible for greeting clients and receiving and processing menu orders.

• Performed cash, check, and credit card transactions with patrons.

• Calculated and processed weekly payroll reports and distribution of paychecks.

• Answered incoming calls and client inquiries via the telephone.

• Delivered the customer’s orders to their tables.

T.K. Thai, Springfield, Virginia (December 2005 – September 2006)

Assistant Manager/Server

• Responsible for greeting clients and receiving and processing menu orders.

• Performed cash, check, and credit card transactions with patrons.

• Delivered the customer’s orders to their tables.

• Answered all menu inquires with tact and knowledge and a high degree of professionalism.

• Food preparation.

Sakura Japanese Steak, Woodbridge, Virginia (September 2004 – October 2005)

Assistant Manager/Hostess

• Responsible for greeting clients and receiving and processing menu orders.

• Performed cash, check, and credit card transactions with patrons.

• Delivered the customer’s order to their tables.

• Answered all menu inquires with tact and knowledge and a high degree of professionalism.

Video Warehouse, Manassas, Virginia (June 2003 – May 2004)

Cashier/Sales Associate

• Created accounts for new members and maintained existing accounts for current membership.

• Greeted and assisted clients with in stock merchandise.

• Responsible for checking in, scanning, and inventory of all dvds/videotapes.

• Performed cash, check, and credit card transactions with clients.

EDUCATION:

• NOVA Community College, Woodbridge, VA - (2005 – Present)

• Osbourne High School, Manassas, VA - (2003 – 2005)

• Edison High School, Alexandria, VA - (2001 – 2003)

SKILLS:

• Cash registers, Credit card machines.

• Ability to provide exceptional customer service.

• Capable of working under pressure while keeping professional demeanor.

• Ability to work free from supervision in a dynamic environment.

• Exceptional listener and communicator who effectively conveys information verbally and in writing.

• Flexible team player who prospers in demanding environments requiring ability to effectively prioritize and juggle multiple simultaneous duties.

REFERNCES:

Available Upon Request



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