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Sales Manager

Location:
Riyadh, RI, 11155, Saudi Arabia
Posted:
July 29, 2012

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Resume:

Dynamic Career in Sales, Management, and Marketing in fiercely competitive, high-growth businesses. Transform corporate goals into profits by cross-functional teaming to develop speed-to-market strategies, by constructing innovative sales programs, and by managing dynamic, solutions based sales teams. New Product Launch / Profit & Loss Control / Strategic, Sales and Business Planning

• Over 18 years of Channel Sales / Sales Management experiences within, IT, Education and Telecommunication with emphasis on Government, Service providers, Large Enterprise Solutions for Servers, Networks, Smart phones, PCs.

• Highly refined man management skills and experience. Ambitious and dynamic with high level of commercial insight, Results orientated. Focused and self motivated. Proven track record in leading negotiation teams, managing corporate priorities.

• Strong and rich Contact Database locally and regionally within government, Education, Oil and Gas and Telecom with ability to consultative sell to decision makers at all levels, including Board level deputy Ministers.

• Build and managed a start up branch to compete regionally. Started with four staff members to 32 people.

• Aggressively winning the biggest MOE white board tender to have a board in 2000 schools in the Kingdom completing the project in a record time.

• Develop strategic alliance/partnership strategy, guidelines and process.

• Educated in the US, I am fluent in both English & Arabic with dual USA and Jordanian Nationality for ultimate cultural awareness, communication and instant mobility regionally.

New Channels, New Business Development, Business Planning, Direct Sales, Profit Maximization, Relations, Sales Management, International Sales, Sales Presentations, Marketing, Operations Management, Sales Operations Product Development, Regional Development, Country Managers, general manager, Channel Partners, Human Resources, Project Management, Enterprise Software, Banking Solutions, Document Management, Mobile Couching Applications, Electronic Signatures, E-learning, Educational Technology, Mentoring, Contract Negotiation

CAREER SUMMARY:

2009 – Present:

Country Manager: Ketab Technologies. Riyadh, Saudi Arabia.

Ketab is the fastest growing Interactive white boards and educational solution in the Middle East headquartered in Amman with a branch in both Riyadh and Dubai

Responsibilities

• Started the branch from scratch in a short period to a team of 32 sales, marketing, support and training in three geographic territories. Manage all staff reporting to the position so as to effectively recruit, train, evaluate, motivate, delegate and monitor their activities. Developed branch standard operating procedures.

• Responsible for making sure the branch's operations align with the organization’s mission, strategic objectives and policies. Ensuring branch follows local laws and regulations.

• Liaising with top management at the main office and providing reports on activities,

• Ensuring proper financial controls are in place and representing the organization at meetings.

• Create and maintain a solid business plan including the necessary elements to achieve goals and develop territory/area of responsibility.

• Developed a channel model where we worked through wide range of partners and distributers to exponentially increase market awareness of our product and trained their sales teams to go to market for Ketab.

• Negotiating contracts with partners and resellers worked locally with international IT and system integrators like Intel, Cisco, JCC, and ACS to offer a full educational solution.

• Overseeing project’s implementation and sales team performance.

Achievements

• Secured the highest tender ever of 2000 whiteboards in 2000 schools in the Kingdom.

• Shortlisted as top on the list in two tenders in Ministry of Education one for 5000 and 2000 boards

• Assigned more than 25 partner, local resellers, system integrators to submit Ketab prices and specs in tender.

• Train successfully more than 3000 teachers on the use of Ketab interactive boards.

• Over achieved company target by 40% in the first year and 65% the second year.

• Initiated workshops, seminars and exhibition to increase awareness of Ketab product.

• Started business in countries around Saudi Arabia like Kuwait and Bahrain with signed agreement.

• Was able to penetrate in the biggest universities in the Kingdom like King Saud, Jazan, North border, Majmaaa, Taiba, King Fahd, Haiel, Immam, and Prince Nora University. In addition to many technical colleges.

• Sold our solution to many military training facilities such as Boarder Guard, Civil defense and Ministry of interior.

2008 – 2009:

Vender Relationship Manager: Tuwaiq Communication. Riyadh, Saudi Arabia.

Tuwaiq Communications is a leading provider of ITC solutions in the Middles East working in the field of information technology, telecommunications, and the emerging e-learning, current customers include government, universities and educational institutions, service providers and operators, along with several Saudi local enterprises and expanding to cover vital sectors such as Finance and Banking, health and real estate sectors.

Responsibilities

• Managed vendor relationships, expectations and results by acting as liaison between Tuwaiq’s management, AM’s and various vendors like Cisco, HP, and Dell etc.

• Act as single point of contact for all Cisco’s Product and Services related matters and be accountable for their execution and resolution.

• Focus on solution selling together with account teams and cross functional/virtual teams through active engagement throughout the solution cycle.

• Maintain and drive Tuwaiq’s Cisco's product and services business and achieve sales targets through articulated value selling.

• Maintain solid deal pipeline and report accurately on it (weekly forecast, monthly and quarterly reviews)

• Supervised and manage the entire sales cycle from the proposal to booking of the order (contractual negotiation, deal structure).

• Proactively build and maintain solid business relationships at all levels in the customer hierarchy.

• Liaise and maintain close relationship with various Telecommunication operators.

• Primarily responsible for providing and creating strategic Telecom solution business footprints, to achieve annual company revenue target.

2004 – 2008:

Business Development Manager: Gulf Data International. Dubai, U. A. E.

GDI is head quartered in Abu Dhabi and has fully operational offices in Dubai and Cairo, is an IT consulting and professional services company, delivering solutions for Corporate Performance Management, Accounting and Finance, Project management, e-government and e-services. In its 20+ year history GDI has successfully implemented hundreds of projects all over the Middle East.

Responsibilities

• Reporting to the CEO, my main duties is to build a strong team to source and develop new business opportunities and achieve targets for sales of IT Outsourcing, E-government and E-Services and Mobile solutions.

• Conduct market and competitor research, benchmarking, geo-marketing, customer segmentation and gather market intelligence.

• Was able to develop implement a solid feasibility study, sales and marketing plane. In a short time I was able to build a strong sales and marketing team consisting of seven people to cover both Dubai Abu Dhabi and other UAE emirates.

• Managed service portfolio, monitored and evaluate existing products and services and propose new one based on market demand and internal competency.

• Successfully launched three band new GDI products with an aggressive marketing campaign conducting seminars, exhibitions & PR activities.

• Re established and pursue new opportunities in new market s like Sharjah and Abu Dhabi.

Achievements

• Secured two major contracts for mobile solutions with Dubai Road and Transport Authority worth 800,000dh.

• Created many new business opportunities in Abu Dhabi securing business and service contracts with many governmental organizations such as Ministry of Economy, Awqaf and Education.

• Reestablishing relationship with existing client, opening new ones with new client, I secure business with few Oil and Gas companies in Abu Dhabi.

• Maximizing income and profitability with all clients selling upgradeable software licenses and long term service contract and many support and maintenance contracts

• Over exceeded my 12 m dh pre set target by 29%.

1997 – 2004:

Regional Account Manager: ProgressSoft Corporation. Amman, Jordan.

ProgressSoft is one of the leading software companies in Jordan. It is specialized in system integration and design providing enterprise Document management solutions and Signature Verifications Software. ProgressSoft solutions is used in around 34 commercial and central banks in the region, two security departments, presidential Palaces and USA funded Programs.

• As a Large Accounts Manager for the entire Middle Eastern and North Africa Region reporting directly to the Executive Manager, I was responsible for Identifying and evaluating new business opportunities nationally and internationally then developing new territories in Sudan, Yemen, Libya and UAE.

• Within six months I led the fastest growing division in the company representing 40% of Company total product revenue.

• Implemented a very successful partner program in the Middle East. Reinforce local company brand image Planning, budgeting and execution segment guidelines

• Manage and plan local channel activities in the Middle East market in cooperation with distributors and sales team.

• Control and evaluate all marketing activities in terms of lead generation and effect to business

• Managed the Marketing Development Fund Management and performed marketing audit for the Channel partners.

• Managing 3 people worked as with Authorized dealers to design and execute a sales plan and strategy for new areas of business for revenue development.

• Consistently over exceeded sales quota by more than 170%.

Achievements

• Successfully closed $1.4 million deal, Libya’s NOC (National Oil Corporation) the largest one sales transaction in company's history. Our system was implemented in all major oil companies in the country.

• International Tobacco Company, Jordan EDMS $75k.

• Jordan Telecom (Mobilcom) Arabaization software 752 user license for their payment system.

• Mobitel in Sudan EDMS $125K

• SabaFon in Yemen $370K.

• Libya’s 11th June NOC Hospital / EDMS $300k.

• Workflow and EDMS systems for Agoco Arabian Gulf Oil company $452k (Libya).

• Housing bank with 128 branches Signature verification software.

• National Bank of Jordan Terminal Emulation software (over 1000 user license).

• Ummdurman Bank, Sudan Signature verification and EDMS

• Central Bank of Jordan enterprise Document Management software. 200k

• Bank of Sudan (Central) EDMS and workflow systems

• Yemen Islamic bank $55K.

1992 – 1997

Retail Sales Manager, Burdines Department Store / Electronics Dept. (Dadeland), Miami, Fl

Promoted to sales manager in four months, I was responsible for managing retail sales; Retail Sales training; Selling methodology and product exposure; Scheduling; and floor merchandising; Loss Prevention, Strategic Planning,

Margin Improvement, Inventory Control, Cost Reduction and Customer service and problem solving; Assuring customer satisfaction; Assessing customer needs.

• Supervise and direct the daily activities of the Branch; sales, technical and administration.

• Initiate regular meeting on weekly basis to monitor, track and plan effective sales strategies and resolving problems

• Implemented incentive program for my branch to drive sales up to 37%.

• Review cost structure and profitability of products and concentrate all efforts to maximize profit.

• Responsible for launching new incentive inside sales program, preparing monthly reports, managing finances, and ensuring sales objectives were met.

EDUCATION:

Bachelor of Science Degree in Computer Information Science,

Concentration Quantitative Business Analysis

Cleveland State University, Cleveland, OHIO, USA

Windows NT (Administration & Technical Support), C++, Web publishing using HTML

University of Jordan.



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