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Team Leader Customer

Navi Mumbai, India
August 22, 2012

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Amita Milind Thakkar

**/** ******** ***.,

Malabar Hill Road,

Mulund Colony,


Cell: 098********

Phone: 022-********



Intend to build a career with leading origination of hi-tech environment

with committed & dedicated people, which will help me to explore myself

fully & realize my potential. Willing to work as a key player in

challenging & creative environment.


|Degree |Institute |University/Board|Percentage |

|B.COM (2001) |K.J.Somaiya |Mumbai |62.43% |

| |College of Arts |University | |

| |& Commerce | | |

|H.S.C. (1998) |K.J.Somaiya |Bombay |68.50% |

| |College of Arts |Divisional Board| |

| |& Commerce | | |

|S.S.C. (1996) |J.J. Academy |Bombay |66.53% |

| | |Divisional Board| |

Completed Certificate Course in Early Child Care Education & Montessori

Teacher's Training in year 2011-2012.

Computer Knowledge: Well versed in Computer Operation & Software's Like

Windows XP, MS Office, PageMaker, CorelDraw and Tally 7.2.


> Counselor & Faculty - Softech Computer Education,

Job Description:

. Handling new enquiries & converting them as Admission.

. Marketing job like Road shows, Seminars, etc

. Had to go for House calls.

. Administration Work, etc.

Job Duration: Sep 2001 to February 2003

> Tele Marketing - Matchless Telesystem (Franchisee of BPL Mobile)

Job Description:

. Sell products and services to prospective customers over the

telephone and meet weekly sales goals.

. Understanding the customer's needs by asking prevalent questions

and being able to recommend a service that fits that specific


Job Duration: March 2003 to June 2004

> Customer Care Executive - Reliance Infostreams Private Ltd. at


Job Description:

. Handle customer inquiries and complaints and meet daily target


. Responsible to make every customer feel welcome and comfortable

throughout the call.

. Responsible for serving at Reliance; take care of the customers


. The most important part is taking care of all the customers'

worries, such as answering billing questions, clearing up any

misunderstandings about their policies, and making everything as

simple as possible for them.

Job Duration: June 2004 to April 2005

> Back Office Executive- Adcore Advertising & Designing Services

Job Description:

. Taking care of Billing Details.

. Making Payments and doing follows-ups.

. Administration Work etc.

Job Duration: June 2005 to May 2007


> Senior Verifier - Sterling Information Resources India Pvt. Ltd.

Sterling is the leading provider of employment and background

screening services. The company offer background checks, drug

testing and other key verification and assessment services.

Thus, helps the other industry-leading companies to select their

highest-quality employees.

Job Description:

. Pre Employment Screening and Background Check Verification for

the Employees or the prospective employees of the client.

. Verification like Social Security Trace, Education Verification,

Employment Verification, Reference Verification, Criminal

Research, Drug Test, Credit Report, DMV which are sent through

fax by the applicant.

. Handle the team members in the absence of Team leader.

. Achieving the daily target and generate the team report and

forwarding it to the Team leader.

Job Duration: June 2007 to April 2008

> Asst. Team Leader - Ergode Media

Job Description:

Buying & Selling of books online as per requirement.

Handle the team members in the absence of Team leader.

Achieving the desired target and generating the team report and

forwarding it to the Team leader.

Job Duration: Feb 2009 to Dec 2009

Personal Details

Date of Birth : 30th August 1980.

Husband's Name : Milind Thakkar

Sex : Female

Marital Status : Married

Nationality : Indian

Lang Known : English, Hindi, Gujarati and Marathi.

Hobbies : Walking & Listening Music.

I believe:

. I believe in doing hard work in smart manner.

. I believe when a person loves and enjoys his job he always delivers

his best.

. I believe In Business & Career one should always carry Motto and

Professional Ethics.

I hereby declare that all the information provided by me in this

application is factual and

correct to the best of my knowledge and belief.


Amita Thakkar.

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