Management Software
Resume:
Gerald C. Garner
Philadelphia, PA 19128
*******@*****.***
Objective:
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To work with people who enjoy finding solutions for challenging network issues.
Background Summary:
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IT Manager with twenty-two years of Network /Mainframe experience who, as an employee worked for: Hahnemann Hospital, Thomas Publishing, City of Philadelphia (Philadelphia Computing Center, Mayor’s Office of Information Services, Department of Licenses & Inspections and the Philadelphia Free Library).
Technical Background:
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Mainframe: DOS/VSE ICCF; CICS; VM; CMS; DYNAM/T; DYNAM/D; ONLINE FILE PROCESSING; Technicon hospital system; and 4 PHASE Systems ;MVS
Systems
Windows (Vista/XP/NT/Windows 7/2000/2003/2008); Novell 4.1
Databases:
SQL2000; SQL2005; Microsoft Access 97/2003
Software:
Asset Management:
Email:
Microsoft Project, Microsoft Word, Excel, Powerpoint, Visio, Photoshop, Acrobat
Systems Management Server 2.0 & 2003
Exchange 2003/2010 ; Lotus Notes/Domino
Work Experience:
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2008-Present Philadelphia Free Library 1901 Vine St, Phila, PA 19103
Network Administrator
I currently supervise 7 LAN Administrators and 2 Network Support Specialist while managing a Windows 2003/2008 distributed network over 53 locations. The network consists of 1500 Vista desktops and 90 servers (Windows 2003/2008, Solaris Unix, SQL2005, Exchange 2003 and Oracle 10G). My responsibilities also include assessing the Philadelphia Free Library’s information management and network technology needs; developing preliminary system configurations for the acquisition of add-on hardware and software; reviewing product comparisons to facilitate recommendation and requisition of software and hardware; confer with vendors to devise implementation plans for installation projects; direct installation of hardware, application software and operating systems; provide direction to technicians regarding installation and maintenance of hardware components; monitor network performance; ensure response time is within acceptable limits; and direct subordinates in the provision of first level problem resolution; insure network availability; develop and maintain disaster recovery plans; oversight of system backup at regular intervals; develop and implement strategies for system security; determine correct methods for attaining access; establish levels of access for users; and routine issuance and updating of security measures.
1999-2008 Department of Licenses and Inspections 1401 JFK Blvd, Phila, PA 19102
Network Administrator
My responsibilities include: Supervision of a Windows 2003 network distributed over 8 remote locations; directing network activities of a departmental interconnected network consisting of 25 local and remote servers (SQL 2000/2005, SMS2003, Oracle 9i, Microsoft Windows 2003 servers), 450 computer workstations, 150 Wireless tablet pc’s connecting to an remote Oracle application. My staff consists of 4 LAN administrators and 2 network support technicians who assist in installing, configuring and troubleshooting our WAN. In addition I also manage the acquisition of hardware and software for infrastructure upgrades, backup, security management, user account management, internet access, office systems and applications support. I provided project leadership for a group of small to medium sized projects according to agreed upon budgets and schedules and assisted with technology planning through ongoing research.
1987-1999 Mayor's Office of Information Services 1234 Market St, Phila, PA 19107
Enterprise Network Analyst
Local\Wide Area Networking: I managed NT and Novell servers at City multi-tenant buildings, as well as departmental servers for those departments who engaged MOIS to administer. Additional responsibilities included administration of: system backups; routine virus prevention; TCP/IP; security and cc:Mail. Additional responsibilities included: installation of system software updates and patches to basic system and associated applications; monitoring of server utilization and performance; assisting in the implementation, installation and management of Novell 4.1, NT 4.0, TCP/IP and cc:Mail Citywide, providing first level technical support to resolve connectivity problems; and installation, configuration and networking of multiple desktop architectures (ranging from 8088's to 586's) and operating systems (Windows 3.1, 3.11, Win 95, Win98 and NT 4.0).
Systems Integration: Provided both MOIS and other City departments with a working, technical knowledge of network server operating systems, configurations, networking hardware and software, application installation and configuration, communications protocols and network topologies. Made recommendations to MOIS and department management regarding most cost effective and supportable means of acquiring hardware, software, and other necessary support services. Provided City departments with supportable PC, LAN hardware and software solutions, enabling those departments to attain their requirements. Analysis of requests to aid in determining software, hardware network configurations, cost estimates and procedures necessary to support the recommended solution. Plan, coordinate and implement the recommended solutions.
1986-1987 Thomcomp, Inc. 325 Chestnut St., Philadelphia, PA 19104
Senior Computer Operator
Supervision of operators in the absence of the supervisor and daily operations of mainframe computer systems.
System Utilities: DOS/VSE; ICCF; CICS; VM; CMS; DYNAM/T; DYNAM/D; ONLINE FILE PROCESSING.
1983-1986 Hahnemann University Hospital 201 N. Broad St., Philadelphia, PA 19102
Computer Operator
Employee training, supervision of daily processing procedures.
System Utilities: DOS/VSE; ICCF; CICS; VM; CMS; DYNAM/T; DYNAM/D; Technicon hospital system; and 4 PHASE Systems .
EDUCATION
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1999 to Present Technical Courses
Online Consulting/New Horizons
Project Management Villanova University
Exchange Server 2010 Windows 7/Vista/XP
Windows Server 2000/2003/2008
NT 4.0 Administration
SMS 2.0 –SMS 2003 NT 4.0 Core Technologies
Cyber Security Windows 95Administration
Notes 6.5 NT 4.0 Enterprise Server
cc:Mail System
WAN/LAN ommunications
Administration Fundamentals of UNIX SYSTEM V RELEASE 4
Starlan / Stargroup Technical Overview
NCR Unix System V Release 4 System Administration.
Computer Operations
1982 University of Pittsburgh Pittsburgh, PA
• Concentration: Computer Science and Communications.
1978 Bishop McDevitt High School Wyncote, PA
Diploma
• Academic Studies
REFERENCES
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Available upon request.
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