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Customer Service Sales

Location:
Lucknow, India
Salary:
Rs 10000/- Or Rs 10000/- +
Posted:
March 07, 2011

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NEHA BHATNAGAR

***/* ****** ***** *****, Alambagh, Lucknow.

Email : q475pq@r.postjobfree.com Mobile : 980*******

OBJECTIVE

To work in a challenging environment where I can blend my background and education, to continuously expand my knowledge.

WORK EXPERIENCE

1. AIRCEL ( Feb‘09 – 2nd March’11 )

Profile: Working as Customer Care executive in Aircel COCO from Feb’09.

JOB RESPONSIBILITIES:

• Handling Cash

• Stock Maintenance

• Increase/ Manage sales

• Customer Service – Handling queries, requests and complaints for all prepaid and postpaid products.

• MIS maintenance

2. Worked in Sony digital store for 5 months.

JOB RESPONSIBILITIES:

• Handling Cash, Sales and reports MIS

• Stock Maintenance

• Customer Service

3. Worked in Initiative Data System (P) Ltd. As Cashier/ junior accountant 1 year 3 months.

4. Worked for 2 years as sales executive in Godrej showroom (Home & Office Div.) in Initiative Data System (P) Ltd.

JOB RESPONSIBILITIES:

• Increase sales, Handling stocks and cash.

• MIS handling

• Telecall the customers and make them aware of the new schemes.

5. Worked for 6 months as Customer Care Executive In Initiative Data System (P) Ltd. for selling Hutch & Airtel Prepaid Connection

PROFESSIONAL QUALIFICATION

o Completed MBA from Amity University ( Distance Learning )

o Advance Diploma in Computer Application (ADCA)

o Tally 5.4

APPLICATION KNOWLEDGE:

TALLY5.4

TALLY 7.2

TALLY 9 (Multiuser)

EDUCATIONAL QUALIFICATION

Exam Passed Year DIV Board/Univ.

High School 1998 Ist I.C.S.E

Intermediate 2000 Ist I.S.C

B.Com 2003 IInd Lucknow University

M.Com 2005 IInd Kanpur University

MBA 2010 Result awaited Amity University

SKILLS & STRENGTHS

Skills :-

• Time Management

• Effective Communication

Strengths:-

• Hard working, Responsible and Sincere

• Ready to learn

PERSONAL DETAILS

Father's Name : Mr. V.K.Bhatnagar

Date of Birth : 21st Oct. 1981

Sex : Female

Marital Status : Single

Nationality : Indian

Language Known : English & Hindi

( Neha Bhatnagar ) (References available if required.)



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