Human Resources Administrative Assistant
Resume:
Telia Fennerson
Oak Park, Il 60203
708-***-**** *******@*******.***
____________________________________________________________________________________
Objective: Seeking a position where my motivational, managerial, interpersonal and organization skills can be used to enrich and enhance the productivity and objectives of my team.
CAREER HIGHLIGHTS
June 2009 PLS Financial Services, Inc.
Human Resources Benefits Supervisor
Manage approximately 3000 employees’ benefits across 9 states 365 stores, including FMLA and Workers’ Compensation
Propose cost and time efficient changes to benefits programs, manage the annual benefits budgets
Assist employees with human resources issues, inquiries, and policy interpretation for store level, senior management and executive employees
Created annual open enrollment process
Manage vendors to ensure services are delivered within contractual agreements
Implemented new insurance process and online enrollment
Grew insurance participation by 8% in 2008, 11% in 2009, manual process
Grew insurance participation by 80% in 2010, automated
Process payroll for 3000 employee benefits using ADP Pay Expert
Currently heading up compensation tool, to implement company wide
June 2008 PLS Financial Services, Inc.
Human Resources Benefits Coordinator
Sole HR Representative to maintain records and procedures for the administration process
Created Benefits files and other applicable human resources documentation
Ensure accuracy of employee benefits data, including service from third party vendors
Develop and prepare communications to employees about benefits programs, procedures, claims and any other government mandated disclosures
Administer employee benefits programs
Brought awareness to the company offered benefits
Increased employee participation from 2% to 11% and growing
Manage and administer FMLA and Workers Compensation
January 2007 Sears Carry-In
Human Resource Administrator
Administer personnel leave in accordance with internal and FMLA requirements
Work jointly with Workman's Compensation carrier on injuries/claims and associated follow-up / documentation.
Provides HR advice to Managers, explaining and interpreting HR policies and procedures, responding to employees’ questions and concerns.
Partner with hiring managers/business leaders and human resources to implement the recruiting process and understand the staffing strategy for senior and executive level positions and hiring needs within the line of business or business group
Job posting, resume review, candidate interviewing and assessment, applicant tracking and new hire selection.
Oversight of staff performance, progressive discipline, mediation of employee disputes in accordance with state and federal laws.
Planning and coordinating of the first day on-boarding process to foster employee awareness of company history and goals.
Updates Management regularly regarding policies, procedures and career development programs.
Prepare employee separation notices and related documentation on exit survey and employee annual surveys.
Partner with outside vendors to provide management with adequate and qualified candidates.
Flexibility to perform any function deemed necessary by Sr. Management
July 2005 – January 2007 Sears, Parts Distribution Center
Clerical
Provide basic office support functions
Communicate to both internal and external customers any requested information
Perform required processing of customer data based inquires, both internal and external
Input data, comments related to service performed on all products
Communicate effectively on all issues
related to the daily operations within the department
Cross train as needed to learn all clerical functions
Must meet deadlines and productivity/ quality standards
Assist other departments as needed
Perform other miscellaneous duties as assigned
Provide data to Dallas Accounting Center
August 2003 – March 2004 Computer System Institute
Administrative Assistant
Administrative Assistant/Sales
Managed students accounts
Conduct Government Assessment Tests
Ordering of course material for all classes and additional supplies
Managed outside accounts
Develop and maintain relationships with SBC students
February 2001 – January 2003 Harper College
Program Specialist
Responsible for all accounts payables and receivables
Responsible for financial reporting and budget control
Managed and maintain the department credit cards and
implemented and system the saved the department 20% on overall expenses.
Coordinate annual budget activities.
Compare expense from previous fiscal year and input upcoming budget.
Assist with Outside Sales process.
Arrange and set pricing, dates, and process
invoices for payment. Increased fall enrollment by 5%.
Computer Knowledge
Advanced knowledge with Microsoft Word, Excel, PowerPoint, Outlook, PeopleSoft, Lotus Notes, UNIX, Kenexa (Prove It), Taleo, Brass Ring, Career Builder, ADP, and Kronos
EDUCATION
Triton College - Human Resource Management Certification –December 2008
PROFESSIONAL AFFILIATIONS
Society for Human Resources Management
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