Manager Sales

**** ********** #*****

Houston, tx ***** Phone 985-***-****

E-mail ***********@****.***

John Anderson

Objective Find a career position in the credit /collection field that allows me to utilize my 20 plus years of experience to increase a clients revenues.

Education 1980 - 1985 Georgia Southern University Statesboro, GA

Business Management

6/15/2011-3/1/2012 Greenberg Grant & Richards Houston, TX

Director of Recruiting and Training/Collection Manager/Legal Manager

In charge of recruiting and training for collection agency. Increased the quality of recruits resulting in multitude of promotions. Helped increase office revenue from 750k to over 850k in less than 6 months. Revamped the Legal Department allowing them access to network of over 2000 attorneys Had 42 direct reports.

Professional Experience 01/2010-6/15/11 CSG Kenner , LA

Collection Manager

In charge of collections for 52 chiropractic clinics around the US. Have staff of 22 that are direct reports. Raised revenue from $27.5 Million to over $32 Million in one year. Broke previous year’s numbers 11 out of 12 months while cutting staff down by 3 people from previous year. In charge of day to day negotiations with attorneys and insurance companies on bills as well as sending out the medical bills from the clinics.

Was responsible for credit on all new patients for all 52 clinics.

12/2008-1/2010 Anderson Consulting Mandeville, LA

Owner

Set up company credit and collections departments. Helped them to minimize their bad credit and bad debt as well as negotiate their collection rates and templates to maximize revenue. Taught companies how to establish credit procedures and what to look for in establishing credit to companies and individuals. Showed them red flags and what is important in setting up successful clients. Last 2 companies Graystone Partners and CSG have both asked for and received extended 12 month contracts to set up their procedures. Ran trade shows across the country selling the credit /collection experience.

2/2003-10/2008 Revenue Cycle Management Mandeville, LA

COO/VP of Credit and Collections

Responsible for the day to day operations including but not limited to payroll, human resources, training of collections and sales department and client servicing.Establish credit parameters for our clients and was in charge of all credit responsibilities Was successful in building sales to an average of $4,000,000 per month with corresponding fees of $150,000. Was in charge of all recruiting and credit reselling working numerous trade shows across the USA. Managed a staff of 30 employees

4/1998-2/2003 NCO Financial /Milliken and Michaels

4/2002 – 2/2003 Branch Manager /VP San Diego, CA

• Responsible for 130 collection, sales and support personnel.

• With diminishing sales from the loss of a major client “Enron” increased yield over 2% resulting in fees being maintained even after the loss of the client.

• Branch ranked number one in performance 8 of 11 months

• Implemented aggressive recruiting system which significantly improved the quality of the staff and office performance.

12/2000- 3/2002 General Collection Manager Portland, OR

• Managed a staff 35 collectors and increased fees from $650,000 per month to an average of $900,000 with two months of over $1,000,000 in fee. For fifteen of the sixteen months I held this position our collection department ranked #1 amongst all other Milliken & Michaels branches. Ran the trade show section of the company selling credit and collection services for the company.

9/1998 – 11/2000 Manager Final Collections / Legal Dept. New Orleans, LA

• Promoted to manager of the Final Collections Legal Department in September of 1998. Fee production grew from $65,000 per month to over $150,000 per month in just under one year. Successfully maintained fee production of $150,000 per month until I was promoted in 11/2000. I had 20 employees who reported directly to me

4/1998 – 9/1998 Large Balance Collector New Orleans, LA

6/1994-4/1998 International Account Systems Tampa, FL

• Started off as small balance collector

• Promoted to mid-balance collector and then to Large Balance

• Was# 1 Large Balance collector in group of 16

• Was first collector to collect a million dollar account

4/87- 6/92 Rent Club Tampa, FL

Store Manager/ Credit manager

Was a store manager for Rent to own company running multiple stores

Was # 1 in past due accounts

Was #1 in the growth of the store operations

Was asked to train the other offices on credit and collection procedures

Was in charge of establishing credit for all new customers

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