Seasoned Customer Service
Resume:
Cynthia L Gibson
Fort Pierce, FL 34982
Cell Phone: 1-772-***-****
mailto:*************@***.***
CURRENTLY EMPLOYED – SANDHURST HOTEL & SUITES
FORT PIERCE, FL 34949
6/29/07 – CURRENT GUEST SERVICES/RESERVATIONS
/FRONT DESK SUPERVISOR NEIL GOETZE
Front desk for upscale clientele hotel. Reservations; breakfast bar, order/purchasing for stock; accounts payables; direct bill accounts; housekeeping work log and daily housekeeping schedule boards; negotiate rates/pricing; check-in/outs; supplies purchasing; training incoming employees and policy/procedures and computer software.
MARANGELLI INV/ATLANTIC BREEZE RENTALS
FORT PIERCE, FL 34949
4/1/06 – 6/30/07 PROPERTY MANAGER (Part-time) ANGELA MARANGELLI
Manage and maintain 36 residential rental properties for private owners
NATIONWIDE MARINE, INC.
d/b/a HURRICANE BOAT LIFTS
STUART, FL 34997
12/12/05 - 04/25/06 PRODUCTION ASST/CUSTOMER SVC/INSIDE SALES ALAN “AJ” BERG
Customer service, inside customer/vendor/contractor sales, purchasing, marketing
ARTISTRY IN MOSAICS
FORT PIERCE, FL 32950
02/21/05 - 10/28/05 CUSTOMER SERVICE / INSIDE SALES AMY SHOOK
Customer service, inside sales, inventory, customer stock/custom/special orders
OMNI FINANCIAL
VERO BEACH, FL 32960
09/21/04 - 02/12/05 ASSOCIATE IN TRAINING FOR TAX NEGOTIATIONS TIFFANY KALESH
State, payroll & Federal income tax resolutions
SOURCELINK (FORMERLY KNOWN AS PAW PRINT/INFINI ENTERPRISES)
ELK GROVE VILLAGE, IL 60007
07/08/02 - 01/13/04 MAIL PROCESSING SUPERVISOR – DIRECT MAIL RICK FUSEMA Mail verification; Billing; Accounting; Scheduling
PAW PRINT / INFINI / SOURCELINK
ELK GROVE VILLAGE, IL 60007
10/16/00 - 7/5/02 ACCOUNT MANAGER - SR CLIENT SERVICES MGR FRANK BLAKE
Mail verification; Billing; Accounting; Scheduling; Fulfillment; Project setup; quoting
Quality control
NORTHWEST MAILING SERVICES, INC.
CHICAGO, IL
01/15/00 - 10/15/00 ACCOUNT REPRESENTATIVE - CUSTOMER SERVICE MIKE JOSS
Mail verification; Billing; Accounting; Scheduling; Fulfillment; Project setup; quoting
Quality control
NORTHWEST MAILING SERVICES, INC.
11/15/99 - 01/15/00 ACCOUNT COORDINATOR MIKE JOSS
Handled daily processes of work orders/tickets for production job setup; Handled stock requisitions; Postage requests; Closing jobs after completion
SUPERIOR MAILING SERVICES, INC.
BEDFORD PARK, IL 60638
3/16/98 - 3/26/99 ACCOUNT REPRESENTATIVE - CUSTOMER SERVICE SIMON QUIRON
Mail verification; Billing; Accounting; Scheduling; Fulfillment; Project setup; quoting
Quality control
SUPERIOR MAILNG SERVICES, INC.
PC/NT NETWORK TECHNICIAN
Maintained small Windows NT 4.0 Network for Accounting Department.
Responsible for all software and hardware upgrades, as needed and available
PC/Printer maintenance for all workstations and printers in two buildings
Daily and month-end system back-ups
LEE ENTERPRISES, INC.
SOUTH HOLLAND, IL 60473
3/6/96 - 3/5/98 MIS OPERATIONS ADMINISTRATOR/SUPERVISOR RUTH MORELAND
Computer Operator Level II
7/31/95 - 3/6/96 COMPUTER OPERATOR LEVEL II
VALLEN SAFETY CENTERS (Formerly) SAFETY CENTERS, INC.
CRESTWOOD, IL
10/3/86 - 7/31/95 CONTRACT PRICING & INVENTORY CONTROL TERRY VAN SLYKE
EDUCATION
SOUTH SUBURBAN COLLEGE 1994 - 1995 (part-time)
PRAIRIE STATE COLLEGE 1993 - 1994 (part-time)
BLOOM TRAIL HIGH SCHOOL Graduated June, 1980
OTHER SKILLS: INTERMEDIATE TO ADVANCED EXPERIENCE IN MICROSOFT OFFICE
** EXCEL, WORD & SOME POWERPOINT; MICROSOFT OUTLOOK; PEACHTREE; ACT!; OPERA (HOTEL PMS SOFTWARE)
PROFESSIONAL AND PERSONAL REFERENCES FURNISHED UPON REQUEST
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