Ivette Mansilla
469-***-**** – ***.*********@*****.***
Executive Assistant
Experienced multi-lingual executive administrative professional - Corporate and Legal background. Work well with all levels of personnel. Ability to make complex arrangements for both domestic and international travel. Able to maintain poise under pressure. Flexible and adaptable to changing priorities, open to new ideas and objectives.
Accomplishments
Effective Researcher: Researched travel policies via the Internet and other companies, then wrote a centralized travel policy applicable to our company which saved us approximately 45% of the travel budget by eliminating unnecessary expenses for unused travel.
Legal Experience: Legal division of an international corporation for 2 years (International and Corporate sections) and 6 years in various law firms for Partners, Sr. Attorneys, Associate Attorneys, Staff Attorneys and Of Counsel attorneys, in the transactional, corporate, product liability, litigation, real estate and bankruptcy areas.
Procedures and Processes: Studied the way reports were made in this division, then streamlined the military order report process from 7 days to 4 hours by computerizing and linking reports so information was entered only once.
Organizational Efficiency: Coordinated an Annual Strategic Advisory Planning meeting involving 4 companies located in 3 states. Aligned schedules of the presidents and top IT executives, approximately 15 people, for the meeting by working with their assistants, coordinating calendars, hotels, flights and local transportation. Successfully planned all phases of the event
Effective Administrator: Managed payroll successfully for over 100 employees on a biweekly basis using ADP software. Authorized direct deposit for all employees and created process for verification of hours worked.
Multi-Lingual: Produced documents in Spanish and English for Latin American clients; proofread in both languages for the international and transactional divisions of law firm.
Organizational Skills: Created Desk Reference manual for the reception position and a Volunteer Manual detailing tasks and duties for volunteers.
Professional Experience
Executive Assistant, Administrative Assistant and/or Legal Secretary
Various Staffing Agencies – Dallas, Texas 2007 — present
Agencies to date: Special Counsel, Spencer Reed, High Profile, Amicus Solutions
Assignments through several agencies in law firms and corporations such as Legal Secretary at Thompson & Knight; Executive Assistant to 2 SVPs and 1 VP at Brinks; and Administrative Assistant to a VP and his 4 Directors at Novation. Able to adapt quickly to changeable corporate cultures and multiple management styles.
Assignments include original input of documentation, drafting correspondence, and maintaining multiple calendars. Scheduled events, arranged catering for events, and ordered supplies. Created templates in MS Word and Excel, prepared expense reports, arranged domestic and international travel and other administrative tasks.
Executive Assistant/Office Manager
Alton Management Corporation -- Dallas, Texas 2005 — 2007
Company manages apartment complexes in Dallas, Arlington, Bedford, Fort Worth and Stephenville
Administered employee files (salaries, reviews, bonuses and vacations). Created in-house forms for property management, payroll and human resources departments. Prepared monthly reports for the fee-paid properties. Handled sensitive and confidential information.
Receptionist/Administrative Assistant
Preston Hollow Presbyterian Church – Dallas, Texas 2004 — 2005
Non-profit Presbyterian Church with a membership of about 3,000 and a staff of 5 pastors
Calendared daily, weekly, monthly and yearly activities in the church buildings, and tracked off-site activities with specialized program. Managed, recruited, scheduled and trained reception volunteers.
Answered a 10-line telephone system, greeted and directed visitors, distributed mail, duplicated tapes of services, and ordered office supplies. Managed and administered flower calendars for two Sunday services and for special events.
Executive Assistant to Vice President of Operations and Project Coordinator
Softgen International -- Dallas, Texas 2000
Company which designed software programs for call centers used mainly for banking around the world
Maintained the flow of on-going projects with documentation, work schedules, and status reports. Calendared and scheduled VP’s time, arranged domestic and international travel. Created many forms in MS Word, Excel and Access for several Operations and HR Divisions
Bilingual Legal Secretary/Assistant to Sr. Attorney, Partner and Associate
Andrews & Kurth, L.L.P. -- Dallas, Texas 1999 — 2000
International law firm based in Houston, Texas. Dallas office has about 40 partners.
Drafted correspondence and input numerous legal documents. Communicated with clients and attorneys in Latin America, either orally or in writing in both English and Spanish. Organized and distributed attorneys’ mail. Opened, organized and closed files, maintained filing system. Kept and reconciled multiple attorney’s time.
Assistant to VP Business Development, promoted to Executive Assistant to Director of National Accounts
Cadbury Schweppes - Americas, PLC – Plano, Texas 1993 — 1998
Beverage company based in England, corporate offices in Plano after acquisition of Dr Pepper/Seven Up
Maintained multiple calendars for executives, appointment schedules, prepared complex expense reports, and correspondence for signature. Prepared final presentations in PowerPoint with proposals for new programs and promotions, including cause marketing. Maintained confidential human resources and personnel files including annual reviews, salary information, bonuses, promotions, etc. for division.
Professional Memberships
Member of International Association of Administrative Professionals (IAAP) since 2004
Member of the American Society of Administrative Professionals (ASAP) since 2008
Member of Town North Business and Professional Women (BPW) 1982-1986
NorthPark Presbyterian Church – Church School teacher (children and adults) and youth sponsor since 1978
Education / Certifications
Microsoft Certified Application Specialist (MCAS) 2007 2009
Microsoft Office Specialist (MOS) certification 2003 2009
New Horizons Computer Learning Center – Office Specialist certificate 2009
Sam Houston State University —- Huntsville, Texas
Masters in Library Science 1974 — 1975
Bachelor of Arts in Languages (Spanish, French) 1971 — 1974
Related Skills
MS Word, PowerPoint, Outlook, Excel, and Access
Skyline, One Site
Lotus Notes
ADP Payroll programs (PayXpert, EZ Labor)
Several legal document filing systems (PC Docs, Soft Solutions)
Multi-lingual –English, Spanish (read, write, speak) and French (read, write)
International experience (Europe/Latin America)