Sales Customer Service

ROBIN GURDON

**** *. **** ** ********, NY ***** 347-***-**** ********@*****.***

SUMMARY OF QUALIFICATIONS:

• Extensive customer service, administrative, and sales experience

• Strong analytical and organizational skills

• Excellent time management skills

• Ability to work independently and efficiently.

• Proficient in Microsoft Office

EXPERIENCE:

Federal Tax Consultant Temp position

Administrative Assistant

• Handling all incoming and outgoing faxes ensuring they are distributed to correct individuals.

• In charge of all administrative duties including but not limited to; handling and logging all incoming mail, greeting clients upon entrance into the office, and filing all files in the correct place, answering all phone calls and taking messages

• Handling all company invoices ensuring customer were billed effectively

Macys –New York, NY

Designer Sales Associate March 2010-April-2012

• Assists customers with retail associate inquires.

• Maintain a Sales Volume Goal to ensure that my contribution to the department is met.

• Preparing visuals, set sales and maintaining the floor display.

• Opening express Macys credit card to assure future business and clientele

• Close sales with customers at the register by ensuring accurate and fast transactions

Seiu 199- New York, NY March 2006-December 2008

Customers Service Representative

• Handled a high influx of inbound calls within a dynamic call center environment.

• Was responsible for various market research assignments.

• Documented customer complaints, arranged transportation for union members as needed

• Conducted surveys and questionnaires s for market segmentation.

Forest Hills Care Center- Queens, NY September 2003-April 2004

Office Assistant

• Scheduled appointments for in house patients and incoming potential patients.

• Retrieved and filed patient’s important documents in an orderly manner

• Assisted patients and other individuals by answering questions and explaining information as needed

• Performed day to day administrative tasks, such as maintaining information files and processing paper work.

Education- Sheep Shead Bay High school – Brooklyn NY – High School Diploma

Queensborough Community College- Pursuing A (AA degree) Business administration- 33 credits

References furnished upon Request

Contact this candidate