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Customer Service Representative

Location:
Tampa, FL, 33604
Salary:
starting pay
Posted:
August 08, 2012

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Resume:

*

Carlos Penn

Customer Service Representative / Sales

Tampa, FL

******.****@*****.*** - 469-***-****

To obtain a challenging position in an environment that would allow me to utilize my skills, enthusiasm,

and experience.

Work Experience

Customer Service Representative / Sales

Alltel - Tampa, FL

2001 to 2011

* Sold Alltel products and services.

* Reviewed rate plans.

* Customer support.

Call Center Representative

Suncoast Federal Credit Union - Tampa, FL

1997 to 2001

* Initiated and discontinued customer accounts.

* Analyzed customer accounts, and decided best possible solution for delinquent balances.

* Processed loan applications.

* Balanced ATM reports.

Proof Operator

Nations Bank - Tampa, FL

1993 to 1997

* Handled incoming calls.

* Processed loan applications.

* Balanced ATM reports.

Education

Diploma

Hillsborough High School - Tampa, FL

1990 to 1992

2

Additional Information

Skills

Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly

and effectively.

Strong marketing and finance background combined with excellent communication skills.

# Demonstrated achiever with leading successful teams, managing day to day business practices, and

exceptional knowledge of financial planning.



Contact this candidate