Balaji Ramamoorthy
Asst. Vice President – Information Technology
Summary
MS Server and Desktops VMware and Plate spin forge DR Network Security and Cisco Routers and Cisco ASA firewall, LAN and WAN trouble shooting DNS, WINS, Active Directory, VPN, VOIP, and PBX skills, negotiation skills (Vendors and Employees). Assistant Vice president with 19 years of experience in Information Technology with hands-on experience in designing, implementing and maintaining 24x7 network operations. Leader of Engineering & operations teams to maximize system availability while minimizing annual recurring costs. Creative designer of cohesive infrastructures over a wide range of data networking and information security technologies to maximize employee and administrator productivity.
- Project Management
- Data, Voice & Video Engineering
- Systems Engineering
- Security Compliance
- Implementation specialist
- Cross-Functional Team Builder
- Effective Problem resolver
- Budgeting and Budget Control
- Forward-thinking Network Design
- Virtual systems design
- Cloud Engineering
Contact Details
Personal Email : ******@*****.***
Hand Phone : 908-***-****
Work Preferences
Availability 4 Weeks
Desired Job Type Permanent
Can Travel for Work Moderately
Current Location New Jersey
Willing to relocate? No
Location preferences New Jersey & New York
Residency / Visa Permanent Resident (Green Card)
Skills
Managed the datacenter migration projects for AIG which includes the active directory, network & DR systems
Managing over 6000 servers in windows environment for AIG group of companies on their compliance of systems
Managed the Security group policy, network policy and global policies of the AIG security standards
Designing, Engineering and implementation of MPLS networking in a global environment for Polaris Software
Project engineering, management and deployment for global MPLS implementation
Exposure in server lockdown project, performing server hardening and applying security patches and the critical on Windows NT / 2000 servers
Design, implement and maintenance of Wide Area Network using Cisco Routers model 1600, 1700, 2600, 3600, 3700 series
Design, implement and maintenance of Local Area Network using Cisco Switches model 1900, 2900, 4000, 6000 and 6900 series
Designing voice network and installing Conventional and IP based PBX systems using Alcatel 4100, 4300 series, Nortel Option 11c, 61c series, Siemens Hicom 100,300, 3000 and 4000 series
Designing video conference network through ISDN and IP using Polycom 600, 900, FX, 4000 and 7000 series and implementation of Multi Conference Unit (MCU) using Accord MGC100
Good knowledge in IP addressing scheme to design a network
Design, Implement and maintenance of Windows NT/Windows2000 based network
Proficient in network services like WINS, DNS, DHCP, Print Servers & File servers
Have good exposure in TCP/IP Network Trouble shooting
Internet Tools - PROXY 2.0, ISA Server
Server Hardware – Dell, Compaq, IBM Blade servers
Remote Connectivity - RRAS, PC ANY WARE, Dame ware, Unicenter RCO
Exposure in setting up IT infrastructure in USA, London, India and Germany
Documents of the network design using Microsoft Word, PowerPoint, Excel, Project 2000, Visio professional and HTML
Windows NT 2000 & 2003 Security lockdown
Exposure in Migrating windows 2000 and windows 2003 to Active directory structure in a huge environment.
Professional Experience
Polaris Software Lab Ltd, India and USA
Role: Asst. Vice President
Duration: August’99 to till date
Projects handled
Project 10: Distributed systems Intel - Operations
Client: American International Group, Data Center, NJ
Duration: September’05 – till date
Worked with AIGGS operations team with large environment. Managed the day to day problem fixing on the Windows NT, 2000 & 2003 servers, Active Directory and to some extend on Networking. Involved in managing various operational projects.
This project involves the following tasks:
• Managing over 6000 servers across the globe for AIG
• Managed the compliance team to deliver the 95% of windows system adhere to AIG corporate security requirements
• Managed and coordinate with multiple BU’s of AIGGS on the patch management on quarterly basis
• Managed the migration team to Migrating Servers to Active directory environment from NT domains
• Ensure MacAfee antivirus with the latest version on all the servers (Around 3500 servers) on the AIGGS managed network. Also to make sure the latest EPO agent running on them.
• All the Windows Intel servers are patched according to the AIGGS windows security standard.
• Audit the new servers before into production for the AIGGS standard software installation
• New server build (Windows 2000 & 2003) according to the AIGGS standard
• Audit remediation on the security patches
• Worked with Global security team on the security standards
• Weekly MIS on the servers with the patching and antivirus to Global Manager
• Weekly MIS on outage / availability on the network to Global manager
• Good knowledge on change management, creating a change record, updates the change after the completion.
• Familiar with Peregrine change management systems
• Familiar with Remedy ticket systems for job tickets
• Ensure all the pending remedy and peregrine tickets are closed by end of each week and send report to Global Manager on the change and problem records
• Maintaining a good record in CMDB (Configuration management Database) for all the AIGGS managed servers, Networking devices
• Day to day server maintenance
• Worked on vast environment with change management systems & Remedy ticketing systems
Environment
Windows NT 4.0, Windows 2000, Domain Controllers, DNS servers, DHCP servers, WINS Servers, IIS servers, Proxy servers, IBM Web servers, Legato Backup Software, McAfee installation, Computer Associates application - RCO, Trend micro anti-virus, Backup Exec and SAN storage.
Project 9: Windows Server Lockdown
Client: American International Group, Data Center, NJ
Duration: August’04 – August’05
Worked on the Server Lock down project, to lock down 1500 Windows NT and Windows 2000 servers to adhere to the latest patches and security settings.
This project involves the following tasks:
• Check the backup of all the servers, install and configure backup jobs with Legato Backup software on the servers with no backup.
• Co-ordinate with the business and get the approvals to do the server lock down on the servers.
• Apply the patches, registry settings and security settings on the servers according to the AIG security standards
• Resolve any application issues arise during the patching process.
• Rebuild the server and restore the data from the backup in case of Server failure.
• Test the critical applications in the test lab by creating the exact replicas of the production environment in the test lab do the server lock down on the test environment before the server lockdown is done on the production environment.
• Installing Mcafee 7.1 on the servers with the latest epo agent as per AIG standard
Environment
Windows NT 4.0, Windows 2000, Domain Controllers, DNS servers, DHCP servers, WINS Servers, IIS servers, Proxy servers, IBM Web servers, Legato Backup Software, McAfee installation, Computer Associates application - RCO, Trend micro anti-virus, Backup Exec and SAN storage.
Project 8: Voice, Data and Video Network Setup over internet VPN
Client: Polaris Software Lab India Ltd, London
Duration: February’04 – July’04
• Designed Data, Voice and Video network over VPN tunnel using Check-point Firewall
• Created secured VPN tunnel over Internet between other locations for failover and load balancing
• Installed BDC, DHCP, WINS and Print servers in Windows 2000 platform
• Created GRE tunnels in routers using OSPF routing protocol for Nortel i2002 and i2004 IP phones connectivity
Involved in coordinating with the vendors to commissioning of other IT infrastructure for Polaris, London office
Project 7: Voice, Data and Video Network Setup over internet VPN
Client: Polaris Software Lab GMBH, Germany
Duration: January’04 – February’04
• Designed Data, Voice and Video network over VPN tunnel using Check-point Firewall
• Installed BDC, DHCP, WINS and Print servers in Windows 2000 platform
• Created secured VPN tunnel over Internet between other locations for failover and load balancing
• Created GRE tunnels in routers using OSPF routing protocol for Nortel i2002 and i2004 IP phones connectivity
• Coordinated with Panasonic for commissioning of conventional PBX system
• Installed Polycom 970 with H320 and H323 to connect the clients over video conference
Project 6: Call center infrastructure
Client: Optimus Outsourcing Company Ltd
Duration: November’03 – January’04
• Involved in network design and architecture for Call center in India with the latest security standard
• Coordinated with MCI in US for IPLC commissioning and T1 voice circuits Installation
• Installed Alcatel Mainstreet 3600 Multiplexer for connecting T1 voice circuits with 96 DSP’s and 8 Octel ports
• Remotely configured Alcatel Mainstreet for India from US
• Round the clock telephony support for the IT team in US to avoid the network outages
Project 5: Setting up IT infrastructure for Polaris Jersey City (Pavonia)
Client: Polaris Software Lab Ltd - NJ, US
Duration: May’03 – November’03
• Designed and implemented voice network for Polaris Jersey City using Nortel Option 11c PBX system to connect about 15 locations across the globe through ITG trunking protocol
• Configured Multitech VOIP systems across the globe with PRI connectivity
• Configured Cisco 3745 router, which is the backbone for USA office to connect multiple locations using OSPF routing protocol
• Configured Cisco 2950G switches with multiple VLAN’s and VLAN trunking
• Configured Linksys 108Mbps wireless router cum switch to provide wireless for the internal users
• Designed global Video conference network using PT970, PT670 and Polycom 7000 using H320, V35 signaling and H323 protocols
• Designed and implemented Data, voice and video network for Polaris Jersey city using T1 connectivity
• Responsible for Microsoft Windows NT/2000 Servers administration and maintenance
• System Implementation and Hardware support to a variety of client firms
• Implemented Microsoft Operating Systems, Networking and Applications
• Responsible for variety of Data links like PVL/MIS circuits of AT&T
• Installation and maintenance of Internet Servers using Microsoft Internet Information Server version 3.0, 4.0 with WWW & FTP Services
• Windows NT Domain structures over LAN and WAN environments in Polaris across multiple locations including Windows NT Domain, User and Group management
• 24 * 7 technical support for sales persons, RFP’s for clients across US Locations in the areas of general IT needs, Lotus Notes and telecom
• Implemented Structured cabling using Panduit network passive components
• Installed Check-point firewall NG on NT platform with multiple VPN tunnel to the remote offices and client places for Data and Voice
• Evaluating new IT networking products and implementation
Configured i2002 Nortel IP phones
Project 4: Call Center setup using Polaris network resources with cost effective in India
Client: Sanmina group, CA, US
Duration: March’03 – May’03
• Designed and implemented a small call center network with 10 seats in India for Sanmina group
• Coordinated with MCI to have 128Kbps IPL circuit between India and US
• Using Multitech 810 in both the ends, 8 port VOIP systems connected with 8 lines from AT&T with hunting facility
• Configured IPL circuit in both India and US Cisco 2651 routers
• Configured BRI 128kbps line as backup to the IPL with automatic failover
Project 3: GRN connectivity gateway for Polaris and Secure Lab COB center in India
Client: Citigroup Technology – LA, US
Duration: February’02 – February’03
• Involved in network design and implementation of extending Citigroup GRN connectivity to global Polaris network
• Coordinated with MCI for getting the T1 data circuit between Weehawken and Iselin
• Commissioned Cisco 2651 with IPSEC secured tunnel in both the peer ends
• Configured the circuit to routed through Polaris channel bank in IPL circuit
• Using IKE key sharing the data is encrypted and decrypted in both the ends
• Closely worked with Citigroup CISO and firewall team in LA and NJ for the access rights on the applications
• Configured TTU02 TDM MUX to pass the traffic with the specified channel bank
• Access control list configured for the applications and protocols
• Configured NAT to map with the Citigroup internal network IP addresses through GRE tunnel
• Involved in setting up the COB center for Citigroup secure lab in LA
• Documentation of the network diagram, list of activities, project contacts and the project report
Project 2: AIG network secured network connectivity for their offshore Office in India
Client: American International Group – NJ, US
Duration: September’01 – January’02
• Involved in network design and implementation of extending Citigroup GRN connectivity to global Polaris network
• Coordinated with AT&T for getting the T1 data circuit between Livingston and Iselin
• Installed Cisco 2621 with IPSEC secured tunnel in both the peer ends
• Configured the circuit to routed through Polaris channel bank in IPL circuit
• Using IKE key sharing the data is encrypted and decrypted in both the ends
• IP Policy implemented in the Cisco 2621 routers
• Configured TTU02 TDM MUX to pass the traffic with the specified channel bank
• Access control list configured for the applications and protocols
• Documentation of the network diagram, list of activities, project contacts and the project report
• Responsible for the network uptime
Project 1: Data and Voice network
Client: Polaris Software Lab Ltd, Chennai, India
Duration: August’99 – August’01
• Involved in design and implementation of Polaris global Data, Voice and Video network in a secured platform
• Exposure in installing Cisco 1600, 1700, 3600, 3700 series of routers
• Installed Cisco 1900, 2900, 5000, 6000 and 6500 series of network switches
• Designed and implemented global network with IGRP to OSPF routing migration
• Successfully designed and implemented PVN (Polaris Voice Net) using the Nortel 11c IP based PBX system
• Configured US and UK gateway with PRI connectivity to allow the users in India to call their clients around the world with this cost effective solution
• Installed Accord MGC100 with PRI connectivity to have Video and Audio conferences simultaneously using IP, V35 direct and ISDN lines
• Very good exposure in commissioning IP VPN links with secured IKE tunnels
• Experience in deploying Bandwidth management tools like Sitara, Packeteer
• Installed Expand box in all the geographical locations for bandwidth optimization
• Configured IP Monitor tool across Polaris to alert the network administrators on servers or communication devices up / down status
• Define SLA for Network Communication Group (NCG)
• Managing 8 member team in IT Network and Communication department
Pentafour Communications Ltd, India
Role: Senior Network Administrator
Duration: March’98 – August’99
Job Responsibility
Designed and implemented voice network for Pentafour using Alcatel 4300 business communication server
Configured Micom Mux with voice enabled systems to connect US office using E&M and FXO/FXS technologies
Exposure in configuring 2900 Cisco switch for their internal network
Exposure in Hubs and Baystack switches for edge LAN connectivity
Designed the structured cabling for Pentafour group of companies with AT&T and Lucent technologies
Configured Picturetel swift site video conference with H320 (ISDN BRI) dialup connectivity
Responsible for Microsoft Windows NT/2000 Servers administration and maintenance
Installed and maintained Alcatel PBX systems and Siemens Hicom range of products for Pentafour clients
Closely worked with sales team on telecom and network solutions to the clients before and after sales
Techno-Valley, India
Role : Customer Support Engineer
Duration : April’93 – February’98
Job Responsibility
In charge in handling design and implementation of conventional cabling networks and Structured cabling networks to the clients
Handled BPL small range of PBX systems and the key telephones systems
Installed and maintained Tadiran range of ISBS communication servers for clients
Provided Lucent, Beldon and AMP structured cabling solutions to the clients
Experienced in installing Hubs, unmanaged switches
Extensive telephonic support on trouble shooting on telecom related issues for the clients
Certifications
Cisco Certified Network Administrator (CCNA)
Training
VMware technology on the virtual products conducted by Vmware
Microsoft compliance management system training includes the SCCM, SCOM and other modules of Microsoft products conducted by Microsoft
Training on Dell management of cloud systems conducted by Dell
VMware Vsphere 5.0 complete training on installing, maintaining and managing conducted by Vmware
Cisco Routers series 1600, 1700, 3600 and Switches 2900, 4000 and 6000 conducted
Active directory training by Microsoft
Nortel Meridian Option 11c installation and maintenance conducted by Nortel – India
Installation and Maintenance of ALCATEL PBX models 4100, 4300 conducted by Alcatel Business Systems India Pvt Ltd
Installation and Maintenance of SIEMENS HICOM100E, 150E & 300E range of PBX conducted by Siemens Ltd
Installation and Maintenance of TADIRAN PBX models CORAL I, II, III conducted by Tadiran Communications Ltd
Installation and Maintenance of BPL PBX models Prodigy range of products, P30x, P30y, ADX conducted by BPL Systems & Projects Ltd
Structured Cabling Solutions conducted by KRONE Communications
Structured Cabling Solutions conducted by AT & T and BELDONE
Training on Structured Cabling Solutions conducted by AMP by Data craft Ltd