DHANYA RAMACHANDRAN

****, *** ******, #**, *** DIEGO CA - 92115

E-mail: pyesjt@r.postjobfree.com

Mobile: 425-***-****

An accomplished Team Lead and Business Analyst specializing in Human Capital Management (HCM) and Payroll module analysis with 3 years of experience in Software Development Life Cycle (SDLC) including requirements definition, documentation, development and testing of business application systems in ERP- PeopleSoft HCM. Have an excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously.

EDUCATION

San Diego State University, CA

Master of Business Administration GPA 3.63

Major: Information Systems Aug 2009 – Aug 2011

Anna University, Chennai, India

Bachelor of Technology Aggregate 77 %

Major: Information Technology Aug 2001 – May 2005

RELATED COURSEWORK

Project Management, Decision Support Systems, Information Systems Development, Information System Security Management, Financial Accounting, Financial Management

PROFESSIONAL EXPERIENCE

Life Technologies, San Diego, CA. Jun 2011 – till date

Position : IT Intern

• Analyze ERP issues reported from offices in America, Europe and Asia Pacific regions

• Interact with IT, Operations and Finance departments to solve the issues

• Assign tickets through HP Quality Center and Remedy

• Generate and compare weekly reports

Hexaware Technologies Ltd Jul 2005 – Mar 2008

Project Name : Hewitt – Bank of Montreal Jan 2006 – Mar 2008

Position : Senior Software Engineer

Role : Team Lead/ Business Analyst

● Client Co-ordination and third party interaction for Requirement gathering and Understanding, from Offshore

● Worked with users to understand new customer requirements and offered insight into the existing functionality of the application and raising Functional Specifications for new requirements

● Performed Functional and End User testing

● Developed Technical Design documents (TDD) for critical change requests in ERP - PeopleSoft HRMS and Payroll domain

● Conducted Peer Level reviews for Technical Design documents and Test Plans

● Developed performance reports and weekly status reports.

● Coordinated with the customers on time line definitions

● Monitored project execution and ensured that approved changes are implemented.

● Managed and monitored project deliverables, Conducted status meetings and reported progress updates to key project stakeholders

● Created Seibel tickets for assigning and monitoring of production support requests and job ABEND

● Maintained CMMI - 5 Quality standards across the project taking additional responsibilities SCM Coordinator

● Conducted induction programs for new associates on development and production support activities

● Involved in QA Testing. Prepared and reviewed Test Plans and Test Cases

● Developed programs/SQL queries to generate new report for data analysis Involved in Payroll Batch Monitoring and provided timely fixes for payroll batch Jobs

Project Name : Hewitt – Prudential Sep 2005 – Dec 2005

Position : Software Engineer

Role : Developer

● Prepared Impact Analysis , Technical Design and Test Plan Documents

● Developed, Tested & Implemented new enhancements for existing Business Processes

● Modified existing reports for payroll module in PeopleSoft

● Retrofitted PeopleSoft components for tax updates, provided by Crestone.

RELATED ACADEMIC PROJECTS

Company Name: San Diego Gas and Electric (SDG&E)

The project scope included development of a business strategy to position and strategically leveraged SDG&E's residential energy efficiency and demand response programs (IDSM). The project included recommendations in terms of targeted messaging, tactics and campaign strategies that was implemented by SDG&E to support an offering of products and services uniquely tailored to this high end energy use population based on an IDSM paradigm.

Company Name: Innoppl Technologies, Atlanta

(1) Ipad CRM: Prepared use case diagrams, Data Flow Diagram (DFD), Entity Relationship Diagram (ERD), Statement of Work (SOW), System Requirements Specification (SRS), and Software Development Plan (SDP) as a part of the Information Systems Development course. We followed IEEE standards for documentation

(2) E-commerce: Used PMBOK standards and prepared Project Plan using MS Project, Work Breakdown Structure (WBS), Earn Value Management (EVM) and recommended RAD methodology for design phase and Agile methodology for Development and testing phase. We also used PERT to estimate the time needed to complete the project. This project is a part of the Project Management course

(3) Information Systems Security Plan: Analysed the asset inventory of the whole company and created a standardized IS security plan for the organization. We followed the SANS security policy and made recommendations.

COMPUTER

Languages : C, C++, Java, SQL

Platforms : MS-DOS, Windows 9x/NT/2000/XP/Vista/7, UNIX, Linux

Database : Oracle 9i, MS Access.

Web Technologies : HTML

Tools : MS PowerPoint, MS Excel, MS Word, MS Access, MS Visio, MS Project,

Seibel, Maestro, Rational Rose, Toad

PeopleSoft (ERP) : Peoplesoft v8.4 , People Code, Application Designer, Application Engine,

Interface, Workflow, File Layout, SQR, PS Query, Data mover

Domain : Human Capital Management System, Payroll

ACHIEVEMENTS

● “ACE” Award for the best performance given by PeopleSoft – LBU, Hexaware Technologies Ltd in November 2006

● “ASM – TOP GUN” Award from the client Hewitt Associates for the best performance in Application Support and Maintenance project in September 2006

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