Administrative Assistant/Office Manager

JANANI JAYSHANKAR

Home: 262-***-**** • Cell: 262-***-**** • *********@*****.***

**** ***** **** ***** ****, Apt 1-102 • Superior, CO 80027

SUMMARY OF QUALIFICATIONS

Highly capable Administrative Professional with extensive experience in customer-facing roles, managing projects end-to-end, and training new employees; identifies process inefficiencies and implements solutions.

• Demonstrates attention to detail, consistently completing assignments with high rate of accuracy.

• Works collaboratively with team members and management to ensure tasks are concluded within set deadlines.

• Offers proficiency with Microsoft Word, Excel and PowerPoint applications and ability to learn new programs quickly; develops and compiles in-depth documentation on progression of projects, easing task of identifying any issues.

• Strong organization and analytical skills.

• Excellent interpersonal skills, office etiquette and phone manners.

• Speaks English, Hindi, and Tamil fluently; Permanent Resident in U.S.

PROFESSIONAL EXPERIENCE

YELLOWLITE INC, Cleveland, Ohio 2010-2011

Part-time Administrative Assistant

• Worked from home on need basis as an online administrator for YellowLite Inc, a solar panel company.

• Provide administrative/secretarial support from home online such as compose and edit correspondence and memoranda from dictation, verbal direction and from knowledge of policies of established departments; prepare, transcribe, compose, type, edit and distribute all official company correspondence efficiently

• Resolve a range of administrative problems and inquiries.

• Upload latest news & breakthrough technology in Solar panel industry in social networking websites for the company and manage the webpage.

KOHL’S, Delfield, Wisconsin 2007 and 2008

Point of Sales Customer Service Representative(Seasonal)

• Effectively managed all financial transactions at service counter during peak sale seasons

• Co-ordinate the balancing and depositing of daily transactions

• Supported with the induction and training of new employees.

• Provided exemplary customer service & demonstrated great team player skills by being flexible in operating times & schedule

• Influenced customers effectively to join the Kohl’s credit program

• Displayed ability to resolve disputes to customer satisfaction on several occasions

• Assisted customers with locating specific merchandise and completing sales transactions.

• Sold Kohl’s credit cards, generating interest in product by emphasizing deep discounts and other benefit.

SURESH ARORA ASSOCIATES, New Delhi, India 2001-2003

Junior Architect

• Ordered flooring materials and building supplies, procuring services of most cost-effective vendor.

• Contributed to diverse range of projects in design and planning phases, as well as preparing construction drawings, contract documents, and landscape detailing, plans, and schedules.

• Recognized need for and developed templates for detailing work, which allowed adjustments according to project design; saved firm significant amount of man hours in recreating similar documents for each new assignment.

• Managed three interns, distributing work among them and helping to teach them process for detailing rooms.

• Produced cost estimates and working drawings of elevation, architectural details, and auditorium for new construction project on local high school, contributing to completion of entire construction project within nine-month deadline.

• Conducted site visits and met regularly with contractors to ensure project progress according to plan, resolve any issues, keep track of new developments, and report to supervisor.

• Gained experience in project management, generating working drawings and details, handling material selection for façade, assisting clients with choosing interior elements to achieve modern appearance, and playing key role in site supervision and coordination.

• Performed cost estimation, adjusting figures to accommodate constantly changing requirements.

• Interfaced with luxury resort developers to lend guidance during decision-making process regarding product selection for recreation areas, mini theater, 20 suites, club house, and staff areas.

BOSE BROTHERS, New Delhi, India 1998-1999

Summer Intern

• Focused on drafting and documentation work, preparing documents for city approval, maintaining client relations, and developing skills in construction technique developed within firm to suit climate and use building materials available locally.

• Co-led design and implementation of firm’s technology in two residences and one commercial building.

EDUCATION

Bachelor of Architecture, University of Madras, Chennai, India

Contact this candidate