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Office Administrator

RIverside, CA, 92505
September 19, 2008

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Dawn Lenz

**** ******** **

Riverside, CA *****




I would like to have a challenging career in office administration.


· Exceptional written and oral communication abilities.

· Proven leadership and managerial skills.

· Customer service orientated.

· Data Entry, typing: 60-70 wpm

· Proficient with all Microsoft programs, 10-key, filing, voicemail and multi-line phone systems, general office duties, billing systems, payment processing.

· Correspondence via phone, fax, email and walk-in.

· Payroll Processing

· New hire paperwork processing

· Microsoft Office Programs

· Spreadsheet creation

· Time and Attendance Programs


11/2007 – 8/2008

Human Resources Assistant/Administrative Assistant, Meiko America, Inc.

Assist the Human Resources Administrator with all areas of Human Resources. Payroll processing, time and attendance programs and tracking, benefits, new hires, temporary staffing, termination and layoffs, disciplinary actions, workers comp., unemployment, accidents, damage assessments, supply ordering. Assist Executive Vice President with duties as requested. Regulatory Compliance, Safety Committee. Assist in any departments that need coverage within the company. Head the post accident drug screening and incident reporting process.

2003 - 2007

Administrative Warehouse Manager, Pet Direct Logistics, Riverside, CA

Since the beginning of my employment with the company I have had various positions including, customer/independent distributor service representative, order and payment processing, accounting, human resources, employee training, administrative assistant, computer maintenance and finally upon ending my employment with the company my position as administrative warehouse manager. My responsibilities included some of my previous positions with the company in addition to supervising 2 to 4 warehouse shippers, uploading/downloading beginning and end of daily shipping, creating internal and external purchase orders for warehouses throughout the US. Verification of shipping and receiving, petty cash receipts and logging for warehouse needs. Tracking of missing shipments and customer packages. Daily and weekly reporting of package counts that were shipped from 5 warehouses, weekly inventory of warehouse and weekly reports to main headquarters.


Manager Assistant, Receptionist, Hotel Reservations, Clearwater, FL

Worked in a call center environment, telesales representatives sold vacation packages that I processed credit card payments for. Log sales, commissions and talk time averages. Daily paper work for managers, quality control, assisted managers with listening to reps calls and rebuttals. Training and filing of new employees, answer the company’s internal 12 line phone system, take messages, emails and faxing for company dealings. Personally assisted managers and leads as well.


Attleboro High School, Attleboro, MA

Ortega High School. Perris, CA

Community Involvement

La Sierra Little League Board of Directors Member



Available upon request

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