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Customer Service Sales Representative

Houston, TX
August 20, 2012

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Anna Tran

| Katy, TX | 832-***-****| *********@*****.***


The University of Houston – Sugar Land


• Master of Arts in Community Counseling

The University of Texas at San Antonio


• Bachelor of Arts in Psychology


Yelp Elite

May 2012-Present

• Attend monthly social events

• Write thorough and honest reviews for businesses

Good Tidings Charity

August 2008-Present

• Volunteer work and help publicize events

• Featured in the 2009 Calendar to help fundraise underprivileged orphans in Vietnam

Psychology Club

August 2007-2009

• Volunteer monthly

• Attend weekly meetings


Computer: Microsoft Office (Word, Excel, PowerPoint) and Adobe Photoshop CS3

Social Media: Facebook, Twitter, Google+, Wordpress, YouTube, Flickr, LinkedIn, and Foursquare

Languages: Fluent in English and Vietnamese


Katy Dental 291-***-****

July 2012-Present

Personal Assistant

• Organized office’s business meetings and schedule

• Handled personal and business errands

• Assisted in daily clerical tasks

Gateway Design 713-***-****

January 2012-June2012

Office Manager

• Answered daily incoming and outgoing phone calls

• Organized office’s business meetings and schedule

• Assisted in daily clerical tasks

• In charge of social media outlets i.e. Facebook, Twitter and writer for company blog

Momentum Transport

February 2011-November 2011

Personal Assistant

• Organized boss’s daily, weekly, monthly business and personal schedule

• Arranged numerous incoming and outgoing phone calls to other businesses

• Handled business and personal errands

Lost Golf Balls 866-***-****

April 2010-May 2011

Main Customer Service Representative

• Placed new orders via phone and email

• Assisted in exchanges and returns

• Answered customers’ emails

• Made sure customers’ experience was valuable, effective, and enjoyable

Rosetta Stone, Inc. (1-800-***-****

February 2009-March 2010

Commission Sales representative

• Presented demos on product line

• Offered information about each of our 31 languages

• Sales driven occupation

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