Human Resources Management
Resume:
JAMES HENDERSON, PHR
Dyersburg, TN 38024
********@***.***
HUMAN RESOURCES GENERALIST
PROFILE
Dependable HR Generalist who is experienced in many aspects of human resources management, including onboarding, recruitment, training, HRIS systems and benefits administration. Highly motivated professional who has four years of HR experience, an additional 15 years of operations management expertise, a recent business degree specializing in HR, and PHR Certification. Personable HR Coordinator who is committed to returning employee calls promptly to resolve their concerns.
CORE COMPETENCIES
Internal Communications * Recruitment * Human Resources Field * HR Policies & Procedures
Public Speaking * Training & Development * Benefits Administration * Orientation & On-Boarding
Conflict Resolution * Employee Relations & Retention * HR Documentation * HRIS Technologies
PROFESSIONAL EXPERIENCE
SUN PRODUCTS, Dyersburg, TN (March 2011 to Present)
A manufacturer and marketer of fabric care and household products.
Human Resources Assistant
Accurately and efficiently complete a variety of human resources functions, including benefits enrollment, new hire onboarding & orientation, employee training, and HR documentation. Perform bi-weekly payroll, and keep all employee attendance records. Promptly answer benefits questions, and assist employees in benefits enrollment. Train employees in the Timeforce time-keeping system. Prepare all pre-hire and termination documentation. Correspond with gov. agencies to keep current on employment regulations. Recruit qualified workers, and schedule job interviews. Coordinate drug and background testing.
Key Accomplishments:
* Reached 100% of the recruitment goals set by management.
* Accepted the responsibility and job functions of two former Sun positions: an HR Generalist and contract worker position. Sun experienced no decline in productivity.
* Served as Project Leader for the Timeforce (an electronic time-keeping system) implementation project.
BEKAERT CORPORATION, Dyersburg, TN (1989 to 2007)
A manufacturer of drawn steel wire products for the automotive industry.
Human Resources Representative (2003 – 2007)
Ensured employees complied with company policies by adequately explaining procedures and answering questions. Sourced, recruited and interviewed candidates for employment. Scheduled employee vacations, and oversaw absence administration. Trained and provided orientation to new employees. Assisted management in conducting performance appraisals. Attended and participated in monthly HR meetings.
Key Accomplishments:
* Negotiated a win-win outcome regarding vacation policy by listening to both senior employees and newer hires. Compromised by using seniority until March of the each year and then using a first-come, first served policy for the rest of the year.
* Contributed to TQM (Total Quality Management) projects to involve all members of the organization in improving the company’s process and products.
Operations Technician (1989 – 2003)
Applied statistical methods in order to monitor and control manufacturing processes to produce a uniform product with the least amount of waste possible. Performed quality control checks to ensure production met compliance guidelines. Identified production problems, and troubleshot issues. Packed product to prepare for shipping.
SHONEY’S, Dyersburg, TN (1986 to 1989)
A restaurant chain that offers Southern comfort food in the Southeast, Midwest and Mid-Atlantic states.
Assistant Manager
Oversaw restaurant operations during assigned shift, and supervised employees. Conducted new hire orientation, and completed performance reviews. Recruited, interviewed and hired new employees. Maintained I-9 documentation. Processed payroll, and verified time sheets. Managed shift accounting procedures to ensure accurate financial records were kept.
EDUCATION
Bachelor of Science in Business Administration (2009)
The University of Tennessee at Martin, Martin, TN
* Major: Human Resource Management
* Minor: Psychology
Certifications & Affiliations
* Professional in Human Resources (PHR) Certification, Human Resource Certification Institute.
* Member, Society for Human Resource Management (SHRM)
TECHNICAL SKILLS
MS Word, Excel and PowerPoint; Minitab statistical software, Attendance Pro timekeeping and timeforce system; Workday HRIS.
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