Customer Service Sales

Naeasha Simon

*** ********** ****. *** ****

Atlanta, GA 30349

404-***-****

*******@*****.***

Objective: To obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.

Profile:

• Highly energy, positive team player with an excellent work ethnic: flexible and dependable

• Passion for working with people; proven commitment to providing superior service.

• Able to quickly learn and clearly communicate regulatory guidelines.

• Reputation for displaying professionalism and concern for customer comfort.

• Proficiency in computer skills to include the use of Microsoft Outlook, Word and Excel as well as the ability to learn new applications.

Employment:

U.S Census Bureau, Atlanta GA, November 2008- November 2010

Administrative Clerk

• Performed routine clerical tasks required in the collection, control, renew, processing, and responding of personally and payroll data for approximately 1500 actions.

• Maintained personnel files and administrative records.

• Assisted in the processing of accident forms, travel vouchers, and time and attendance records.

• Carried out employee selection and hiring functions, including processing personnel actions.

CITGO Gas Station, Atlanta GA, September 2007- September 2008

Customer Service Representative

• Ensured that each customer receives outstanding service by providing a friendly environment.

• Accepted assignment with open, cooperative, positive and team oriented attitudes.

• Receive and process cash, check, and charge credit payments.

• Assisted in answering enquiries about products.

• Assisted in keeping the store clean and tidy

• Kept a track of all products, sales trends and market trends to be able to interact with customers better.

HMS Host, Atlanta, GA, February 2006- September 2007

Retail Sales Associate

• Provided great customer service.

• Maintained an awareness of all promotions and advertisements

• Assisted in floor moves, merchandising, and display maintenance.

• Assisted in completing price changes within the department.

• Assisted in ringing up sales at the registers and or bagging merchandise.

Skills: I have the ability to operate all equipment necessary to perform the job, I have the ability to communicate with associates and customers, I have the ability to read, count, and write to accurately complete all documentation.

Education: Grady High School High School Diploma

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