MS.

Denisha Shepherd

P.O Box *****

White Hall, Arkansas 71612

Cell: 870-***-****

Email: *************@*****.***

Objective: Seeking a position where my skills and talents as well as my abilities may be utilized.

Education:

Medical Assistance

Remington College- #19 Remington Drive 72204,

CERTIFICATIONS:

1 CPR-certified

2 First-Aide

3 Safety First

CLINICAL SKILLS

1. Patient Assessment Skills

2. Basic Lab Procedures

3. Venipuncture Skills

4. Autoclave

5. Catheterization

6. Front Desk Management

7. Suture Removal

8. EKG’s

9. Therapeutic Ultrasound

10. TENS

11. Medication Injections

12. Bandaging

13. 175 Phlebotomist Human sticks

14. 100 Manikin sticks

Work Experience:

February – Present

CMS- Correctional Medical Services

Department of Community Corrections (DCC)

4823 West 7th Street, Little Rock, AR 72205

Medical Records Clerk/Administrative Assistant

• Prepare inmates/residents medical records.

• Assist with vital signs.

• Complete MAR (Medication administration record) audits weekly.

• Complete Nurse Protocol audits (Sick Call).

• Prepare reports.

• Prepare medical jackets/records of technical violators weekly.

• Prepare medical jackets/ records of DCC residents/inmates.

• Request medical information from other health facilities.

• Prepare transportation form of inmates/residents to other facilities or medical center.

• Transcribe psychiatric notes for (3) units: CAC, Omega (Malvern) and Texarkana.

• Prepare monthly continuing education for inmates/medical staff/ corrections.

• Make outside physician appointments.

• Other duties as needed.

2007-2008

Drew County Health Unit

940 Scoggins Drive Monticello, Arkansas

1-870-***-****

Telephone Referral Coordinator

• Answer phones and assist customers.

• Pre-certify in & out patient procedures.

• Assist nurses with medical reports.

• Document medical information.

• Print daily reports.

• Mailed letters of certification to Physicians & Patients.

• Traveled to assist other offices.

• Clerical duties.

• Telephone referral qualification or denials.

• Initiating callbacks.

• Customer services.

Patient Account Representative

• Greeting patients.

• Collection of co-pay.

• Scheduling of patients.

• Posted insurance & personal payments.

Medical Receptionist

• General office

• Assist nurse.

• Insurance verification.

• Coding CPT & ICD9

• Prepare medical records.

• Prepare/mailed statements.

• Collection of payments

2005-2008

Millcreek Rehabilitation Center-

Fordyce, Arkansas

Psychiatric Aide

Duties: Documentation of child behavior, location, daily activities, and treatment plans. Transferring of information about the patient’s family and therapy sessions working towards individualized training goals.

2/2002-12/2003

Popeye’s Chicken and Biscuit-

Monticello, Arkansas

Cashier/shift leader

Duties: Preparing food for the store, taking orders for customers, counting down money drawers and scheduling workers for the next shift

5/2006-8/2006

Monticello Boys and Girls Club-

Monticello, Arkansas

Physical Education Assistance

Duties: Assisting the Physical Education Coach with all sport activities and equipment. Tennis, basketball, kickball, swimming and baseball. Monday - Friday from 8:00a.m until 6:30p.m.This position was a 3 summer process job.

3/2004-6/2005

Days Inn Motel-

Monticello, Arkansas

Housekeeping

Duties: Making beds and cleaning room also doing laundry when needed to fill the position when. (Part-time position). Friday - Sunday.

Skills: Computer programs: AS400, VISTA, Medical Manager, Logician, CPRS, Word Perfect, Excel, Internet, Simplex, Win-Pro (Win star), Caldwell, MOMS, PCN, Windows 95,98,XP.

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