Dependable, Independent, Stay @ Home High Production Data Entry Clerk
Resume:
LACEY K. RITHER
Milwaukee, Wisconsin 53202
**********@*****.***
OBJECTIVE Date Entry / General Office
PROFILE Experienced with proprietary software for data entry and retrieval; update and maintain customer data; familiar with general office equipment including copiers, fax machines, computers, internet, printers(network & non), 70wpm and 10-key calculators.
Skilled in customer service and telephone operations; handle customer inquiries and phone presentations in a professional manner.
Trained in various emergency situations as telephone operator; identify problems and coordinate emergency response.
EXPERIENCE Milwaukee Count DHHS, Milwaukee, WI 2003 - Present
Economic Support Specialist
Handled both dial-in and dial-out phone contacts with tact and professionalism.
Data entry of client demographic data for future case maintenance & retrieval.
Confirmed accuracy of verification items & data; computing & calculating varied information sources via state & federal data exchanges
Utilized proprietary software for entering Client information into a computerized database.
Performed confidential face to face/ phone interviews to determine eligibility requirement for Food Share, Medical Assistance and Child care State benefits.
Mason Temple Church, Milwaukee, WI 1998 - 2002
Receptionist & Pre-school Teacher
As receptionist, basic duties of answering the Church office telephone & message taking .
Retrieved phone numbers and addresses from the Church office database.
Provided preschool academic program to children ages 2 – 4, in preparation for their enrollment into kindergarten.
Assisted with the physical needs of the children, table mechanics, hygiene habits as well as social development within the daycare population.
Identify various needs with in the management structure for Church and Child Care Center and offer support assistance in areas of organization, media creation and advanced office needs from graphic design to information assembly & production.
EDUCATION Riverside University High School, Milwaukee, WI June 1997
High School Diploma Received
4-C Child Care Development Certifications, Milwaukee, WI June 1998 / May 1999
Child Care Teacher I & II
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