Customer Service High School

franklin Ramos

**-** ** **, *** *FL Phone: 347-***-****

East Elmhurst, NY 11369 Email: *********@*****.***

Seeking a position within a growth oriented company where advancement is based upon performance and achievement.

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Work Experience:

Auxiliary Police Officer

NYPD Auxiliary Police - New York, NY

2011 November to Present.

Patrol areas of Queens to help ensure a safe and peaceful environment.

Patrolled special events to assist in crowd control.

Trained in various types of patrol techniques.

Certified as an Auxiliary Police officer.

Daily patrols of assigned sectors at 115' precinct, transit District, or specialized unit, Provide additional uniform police presence at parks,playgrounds pool street fairs.

Assist with vehicular pedestrian traffic at parades, marathons, intersections with broken traffic lights, accidents scenes and fire scenes.

Security officer/Supervisor- New York, NY

2009 December to Present.

Provided a safe atmosphere for guest as well as employees.

Respond to guest complaints promptly and professionally.

Provided customer care assistance at all times.

Answered phone calls and CCTV Monitored cameras.

Additional Information.

New York State Security Guard License.

New York City Police Department Auxiliary Police Certified.

Excellent Customer Service Skills.

Anti-Terrorism Training with NYPD.

Bilingual: Spanish and English.

High School & GED education.

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