Customer Service Assistant

Erin Moss

** ****** ****** *******, ** - Phone: 519-***-**** - Cell: 519-***-****

Objective

To obtain full-time employment

Experience

Cami Automotive, Ingersoll ON May 2011 - Present

Assembly and Paint Shop

Performed assembly work and painting of car parts while participating in a safe work environment, kept up with pace of assembly line while ensuring all work was done correctly and worked well along side employees and communicated effectively.

Tim Hortons, Norwich ON May 2006 - Present

Customer Service

Provided friendly and efficient customer service, prepared food and served customers, managed cash and operated a till.

Cable 14, Hamilton ON January 2012 – March 2012

Technical Assistant (Internship)

Created graphics and put them into a number of Cable 14 productions including, “The Bill Kelly Show,” “Hamilton Talks” and “For the Record.” Switch boarded for “The Bill Kelly Show,” archived forty plus videos for the station, professionally interviewed a candidate in the studio, entered information on the company site (ex. program guides) and performed basic office administration tasks.

104.7 Heart FM, Woodstock ON January 2009 – June 2009

Radio Station Assistant (Internship)

Did tasks around the station including receptionist/organization, organized station client files in an orderly and timely manner, recording of local community events that were presented on the air, approached people on the streets to do opinion pieces, set up interview times and interviewed a number of people for stories on air and helped to write and edit stories.

Norwich Gazette, Norwich ON January 2008 – June 2008

Reporter Assistant (Internship)

Interviewed a number of people for articles in the paper, initiated story ideas for the paper, wrote and edited articles, operated cameras and editing software on Mac computers.

Education

Mohawk College – Print and Broadcast Journalism September 2009 - April 2012

Norwich District High School September 2006 - June 2009

Skills

• Ability to work well individually and as part of a team

• Ability to work well in a fast paced environment

• Excellent communication skills; written and verbal

• Eager to learn new skills

• Strong organization skills

• G class driver

• On air experience

• Familiar with editing programs such as Final Cut, Audacity, Adobe Audition, Adobe Photoshop and Adobe InDesign

• Confident with using different technology

• Experience operating video cameras and choosing the appropriate settings

• Skilled in using a Marantz/personal recorder and editing audio clips

Volunteer Experience

• News Caster, Mohawk College TV January 2010 – December 2011

• Radio Personality, Mohawk College INDI-101 January 2010 – December 2011

• Stevenson’s Camp Councilor June 2008

• Norwich Sidewalk Sales July 2006

References

Available upon request

Contact this candidate