Customer Service Project Manager

Barry Andrew Boyle, M. Div

*** **** **** ***** **********, PA 17110

Phone: 717-***-**** E-mail: *****.**********@****.***

Objective: To utilize over 30 years of professional work in the areas of management, pastoral care, sales, human resources, training/development in a fulfilling career.

Personal Mission: To co-create vibrant community through mentorship, invitation, and laughter.

Professional Experience

Firm Foundation of PA, Inc. Harrisburg, PA

Aug 09 – December 2011

General Manager

Project estimator, human resources, staff development, soft / hard -skill trainer, safety coordinator/trainer.

Isaac Foundation, Inc Harrisburg, PA

Jan 04 - present

Administrator of non-profit organization. Facilitator and trainer of men’s work, tradesman/instructor and workshop leader.

Baymont On Call Services Dillsburg, PA

Sept. 08 - May 09

Lead Estimator for construction company

Terminix, Int. Mechanicsburg, PA

Jan 08 - June 08

Pest Control Technician

Field application, customer service, customer retention and sales.

Isaac Company, LLC Marysville, PA

June 07 - Dec 08

Co-owner of construction company. Home remodeling, residential services, project management.

Renewal by Andersen Harrisburg, PA

Feb 07- June 07

Field rep/outside sales, customer service and consumer education

Opportunity Builders, Inc. Harrisburg, PA

June 06 - Dec 06

Project Manager

Business administrator, Life Skill Instructor and laborer.

ABJ Design & Homes Services Marysville, PA

Jan 02 - June 06

Owner/President

Carpenter, home design, project design, project estimation, manager, long range planning.

Pennsylvania Counseling Services Lebanon, PA

Dec98 - April 02

Drug and Alcohol/Mental Health Therapist

Assessment/treatment planning for individuals and families after-care planning, individual/group/family counseling.

Critical Incident Stress and Debriefing team member.

The Meadows Partial Hospital Harrisburg, PA

June 98 - Dec 98

Case Manager/Therapist

Assessment/treatment planning for individuals and families after-care planning, individual /group/family counseling.

Mazzitti and Sullivan Counseling Services Harrisburg, PA

Aug 97 - June 98

Drug and Alcohol Therapist

Assessment/treatment planning for individuals and families after-care planning, ind/group/family counseling.

Early Intervention Programs, Inc. Harrisburg, PA

Dec 95 - July 97

Family Based Intensive Services/Mental Health Consultant

CMS West Annville, PA

June 95 - Dec 95

Memorial Counselor

Management of Pre-need Estate Planning, maintained personal customer base and business development.

Crisis Intervention – Good Samaritan Hospital Lebanon, PA

July 95- Dec 96

Crisis Worker

Assisted individuals in crisis situations, professional knowledge of committal procedures and utilized community resources.

Vancouver Ford Vancouver, WA

Oct 94 - June 95

Customer Vehicle Consultant/Telemarketing

Responsible for all facets of selection, negotiation and delivery of vehicle. Maintained personal customer base and developed new areas of business.

Recovery Works! Washougal, WA

Jan 94 - Dec94

Operations Director/Office Administration

Overall management of ministry, outreach and implementation of long range planning. Resource development for all age groups.

Pastoral Ministry in three other Faith Communities spanning a total of 16 years of full time professional ministry in the Eastern Pennsylvania Conference of the United Methodist Church.

Gravel Hill United Methodist Church Palmyra, PA

July 93 - Dec 94

Senior Pastor

Sole Pastorate – 650 member body. Oversight of educational outreach, hiring/supervision of church staff, budget planning and preparing of future needs. Long range planning task force. Maintained a professional standard of pastoral care and counseling to all members.

Other communities served: Asbury UMC - Allentown, PA, Langhorne UMC - Langhorne PA, Gladwyne UMC- Gladwyne PA, Willow Grove UMC - Willow Grove PA.

Education

Eastern Theological Seminary Philadelphia, PA

1980 - 1982

Master’s of Divinity

Special focus in the area of pastoral ministry.

West Chester University West Chester, PA

1977 – 1980

Bachelor of Arts - Speech Communication and Mass Media

Concentration of studies and practical skill development in verbal and mass communication -radio, television and video.

Qualifications

- Professional skills in communication, conflict resolution, long range planning and implementation of action planning.

- Optimal performance in a team oriented environment.

- Visionary and efficient self-starter.

- Loyalty to clearly defined lines of accountability.

- Vast experience in multi disciplinary work environments.

Community Activities

- Fund raising support in local communities.

- Facilitation of men’s support group.

- Short-term mission trips.

- Active involvement in local faith community.

References Upon Request

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