TELLER SUPERVISOR
Resume:
ELISA ELLEN O. DE GUZMAN
JERSEY CITY, NJ 07306
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PROFESSIONAL EXPERIENCE
JULY ’97 - DEC ’10 REMITTANCE SUPERVISOR
METROPOLITAN BANK AND TRUST COMPANY
* set up and updated customer files
* computed foreign currency conversion
* input daily incoming cash and check remittances
* made daily deposits and filled-out appropriate forms for the bank
* processed wire transactions from other banks
* created daily abstract and proof list reports
* handled petty cash funds
* took care of all charge backs
* investigated & followed up by phone calls or with correspondence
transactions that were not received
* responsible for balancing daily transactions
* filing, typing, copying and other office support duties
* client assistance
JAN ’94 - JULY ’97 ACCOUNTS PAYABLE CLERK
METROPOLITAN BANK AND TRUST COMPANY
* prepared bank checks for payment to vendors
* investigated and resolved customer inquiries
* monitored clients account activities, notified them of any delinquencies
* processed incoming checks & prepared daily bank deposits
* responsible for manual posting of daily transactions to the general ledger
* assisted the accounting officer in the preparation of monthly financial statements
* performed other duties that maybe assigned from time to time
FEB ’90 - JAN ’94 NEW ACCOUNTS/CUSTOMER SERVICE CLERK
METROPOLITAN BANK AND TRUST COMPANY
* interviewed and set up new customer accounts
* accepted cash and check payments
* opened and sorted mail in transactions
* handled copying of checks
* input details on the system
* prepared daily and monthly reports
* sent out clients’ receipts
* client assistance
COMPUTER SKILLS: MS EXCEL, MS WORD, QB PRO, AUTOMATED REMITTANCE SYSTEM
EDUCATION: BACHELOR OF SCIENCE, MAJOR IN BUSINESS ADMINISTRATION
UNIVERSITY OF STO TOMAS, MANILA, PHILIPPINES
REFERENCES: AVAILABLE UPON REQUEST
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