Resume

***** ******* **

Tomball, Texas *****

832-***-****

************@*****.*** Phone 832-***-****

Cell 832-***-****

E-mail ************@*****.***

CARL TERRELL

Career Profile

• Varied but accomplished background in Operations, Sales, Customer Service & Security.

• Excel in Operation Management, Warehouse Traffic Management, Distribution and

Personnel Movement Control.

• Experienced in scheduling Freight Operations and Client Relations.

Work Experience

Whelan Security: (Hewitt-The Woodlands) December, 2008- Present

Corporate/Physical Security-Safety Officer

Monitor main lobby security desk and parking lot as associates arrive for work.

Responsible for badging Associates, Vendors, Guest, and Contractors.

Conduct interior, and exterior patrol, Monitor CCTV, and rover duties with company vehicle

when assign. Complete DAR report daily at the end of shift

MW Cleaners October, 2008- Present

Plant Driver

Responsible for providing World Class customer service, and delivery of customer, company assets to sud stations,

Warehouses.Perform daily van inspections.

A&E The Graphics Complex Feburary, 2008- December, 2008

Quality Control

Responsible for providing World Class customer service. Make sure the job was processed correctly by following instructions on the workorder. Prebill all workorders and delivery order to the customer.

Schwans Home Service,Inc September, 2006- March, 2008

Customer Service Manager

Responsible for selling variety of frozen food to new and existing customers throughout an assigned route sales delivery area. Build customers and operate a commercial motor vehicle.

KELLOGG, BROWN & ROOT, -TIKRIT, IRAQ January, 2004 – March, 2006

Security Technician

Responsible for the implementation plans, policies and procedures necessary to provide support in

logistics area of movement control, transportation and supply daily.

Provides expertise in pre-deployment activities, movement activities to and from, and force protection for over

600 KBR personnel.

Plans, organizes, leads and enforce security rules and government regulations insuring compliance.

Conduct New Hire security briefs.

Constant daily interaction with customer provided.

Identifies and troubleshoot problem areas in movement and recommends solutions.

Provide daily, weekly, monthly reporting and correspondence on movement activities.

Management support for Security Technicians and Security Officers.

KRISPY KREME, Houston, TX November, 2001 – May, 2003

Delivery Service Representative-Night Shift

Pull, stock, and load merchandise ensuring load is properly secured.

Responsible for delivering merchandise following all client and company policies and directives.

Maintain necessary records.

Perform proper pre and post-trip inspection on vehicle to and after each trip.

OFFICE DEPOT, Houston, TX November, 1985 – December, 2003

Distribution/Night Operation Manager

Managed 50 Personnel consisting of Order-Fillers, Fork lift Operators, Packers, QA/QC, Checkers, Leads, Inventory Control, Pre loaders to load Trucks at night, and Data Entry Operators.

Maintained World Class Environment in conjunctions with current policies and procedures.

Maintained high awareness in Safety and Security concerning all assets.

High quality and Productivity of work in meeting company standards.

Other Positions held: Production Supervisor, Forms Management Coordinator & Receiving Clerk

UNIQUE SANITATION, Houston, TX October, 1994 –May, 1999

Outside Sales Representative

Performed direct customer service.

Update and maintain account records

Handled Administrative duties

Answer phone and customer inquiries.

Generate new prospects.

FOLEY’S WAREHOUSE, Houston, TX April, 1985 –September, 1985

Receiving Clerk

Proven abilities in stocking, order-picking, shipping and receiving.

Performed loading and unloading of trucks on a daily basis.

Skilled in safe forklift driving and warehouse operations.

Able to update and maintain accurate records of shipments, routes and related costs.

SECURITY GUARD SERVICES, Houston, TX October, 1984-September, 1985

Security Patrol

Stand guard, walks, and or patrol premises to prevent theft, violence, or infraction of rules.

Responsible for monitoring and patrol secured area.

Check badges.

Daily interaction with in house customer and visitors.

Conduct security and maintenance inspections.

Education/Certifications

Dwight D. Eisenhower- Houston, TX

High School- Diploma

TEXAS SOUTHERN UNIVERSITY-Houston, TX

Business Management

Received Executive Development Program Certificate-Rice University, Houston, TX

Defense Security Service Academy-KBR

Received Essentials of Industrials Security Management Certificate-KBR

Professional Leadership Training Program-OFFICE DEPOT

Star and Delivery Service Training Certificate-OFFICE DEPOT

KELLOGG BROWN & ROOT:

FRONT LINE SUPERVISOR CERTIFICATE FOR MAY, 2005

KELLOGG BROWN & ROOT:

SAFETY STAR OF THE MONTH FOR JUNE, 2004

3RD BRIGADE COMBAT TEAM 1ST INFANTRY DIVISION

CERTIFICATE OF APPRECIATION FOR FEB, 2004

KELLOGG BROWN& ROOT;

CERTIFICATE OF APPRECIATION DECEMBER, 2005

3rd BRIGADE, 3RD INFANTRY DIVISION

CERTIFICATE OF APPRECIATION DECEMBER, 2005

Secretary of Defense Medal For The Defense of Freedom Award, January, 2006

Other

Skilled in Personal Computer; Microsoft Word, Microsoft Excel, Microsoft PowerPoint.

Operates various warehouse equipment and machinery-electric and manual palet jacks, 4k and 6k forklifts,

Propane gas knowledgeable

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