Medical Biller

WILHELMINA SMITH

*** ********* *****

Austell, GA 30168

SUMMARY

Over 17 years experience in Credit and Collections. Comprehensive experience includes medical collections, multi-specialty billing, pre and legal collections, customer service and management. Recognized for the ability to engender support and create a winning team. I am a proven leader with a track record of obtaining Top Collector and Employee of the Month Awards consecutively.

PROFESSIONAL EXPERIENCE

Pro-Med Billing Services- Owner/Medical Biller/Collector. Austell, GA – November 2005-Present

Medical Billing, collections, (self pay, legal accounts and insurance collections) skip tracing, credit reporting, data entry, credentialing and consulting for private physicians. Responsibilities also include accounts payable and receiving, administrative duties, payment posting, financial records, spreadsheets, marketing, sales and FDCPA and HIPAA training. Also, Sub-Contracting for other Billing Companies.

First Pro Inc. - Patient Accounting. Atlanta, GA- September 2006-December 2006

Collections, Insurance follow-up (Self pay, Commercial insurance, Medicaid and Medicare)

Law Office of Carmen Porreca- Pre-Legal Collector. Marietta, GA- September 1998-October 2005

Specialized in balance in full, settlements and payments, verifying accounts for legal suit authorization, verifying insurance claims for billing, medical billing, patient billing, skip tracing, returned checks, tracking and keeping delinquent accounts with less 15 or less days worked, data entry, updating spreadsheets, account auditing, handling client services request and disputes, bankruptcy and estate verifications and medical collections. CPAR and Advanced CPAR, Collector Incentive Task Force.

Mableton Finance/Cobb Finance- General Office Manager. Mableton, GA/Smyrna, GA- November 1997-August 1998

Reviewing, approvals and denials of consumer loans, credit analyst, loan processing, collections, skip tracing, return checks, billing, bankruptcy verifications, bookkeeping, payroll, accounting, payment posting, scheduling employees, goal projections, creating spreadsheets, leading office collection meetings and overseeing all administrative duties.

National Action Financial Services- Department Collections Manager. Norcross, GA- July 1994-November 1997

Supervised department, commercial and consumer collections, billing, skip tracing, auto dialer, account manager. Clients: Ford Motor Credit (repossession and deficiency balances), Airtouch Cellular, Wachovia bank cards and Fingerhut.

Nationwide Credit Corp-Collector. Marietta, GA- November 1993-July 1994

Collections, account manager for Veterans Administration and Department of Defense.

EDUCATION

Reinhardt College- Waleska, GA

Osborne High School- Marietta, GA

PROFICIENCES

MS Word, MS Excel, FACS, PowerPoint, Outlook, MS Publisher and Medisoft

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